Senior Executive, Graduate Studies - Programme Management and Operations

Nanyang Technological University Singapore; Singapore; Hybrid; SGD 48,000 - 60,000; Full time

Job summary

Nanyang Technological University is seeking an administrative planning and operations assistant to support Postgraduate programmes. You will coordinate course management, faculty approvals, exam logistics, student services and class administration, including hybrid and online formats.

The role requires at least three years in education, strong MS Office skills, attention to detail, and the ability to handle multiple tasks and deadlines while collaborating with instructors and staff.

Qualifications

• At least three years’ experience in the education industry.
• Willingness to work some weekends.
• Proficient in Word, Excel, PowerPoint.
• Meticulous with an eye for detail.
• Able to work independently and as part of a team.

Responsibilities

• Plan, manage and administer courses including registrations and logistics.
• Handle faculty appointments, approvals, and payments.
• Coordinate exam processes from scripts to marks entry.
• Support student inquiries and programme-related matters.
• Provide admin support for weekday and weekend classes, including hybrid/online setups.
• Oversee invoicing, budget tracking, statistics for accreditation, and cross-department data.

Skills

Administrative support

Customer service

Communication

Multi-tasking

Planning

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Nanyang Technological University is a leading global university recognised for excellence in education and research. Nanyang Business School (NBS) is one of Asia’s premier business schools, committed to delivering impactful education and driving innovation in teaching and engagement.

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).

Key Responsibilities

Course management

• Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.

Faculty management

• Manage and handle faculty appointment, approvals, agreements, payments and faculty’s requests.

Exam management

• Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.

Student management

• Build good relationship with students and attend to their requests on programme related matters.

Class administration

• Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.

Office Administration

• Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.

Other duties and activities to support programme operations and overseas study segment.

Requirements

• At least three years’ experience in education industry is preferred.
• Willingness to work some weekends.
• Knowledge of Microsoft office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU