Senior Executive / Executive (Investigation and Enforcement Section)

NEA National Environment Agency; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

NEA National Environment Agency in Singapore is seeking an officer to uphold environmental public health standards through investigation and enforcement work at the Central Regional Office. You will conduct end-to-end investigations, review evidence, and prepare reports with enforcement recommendations.

You will interview offenders, coordinate with sanitation officers and other agencies, manage cases with RPA tools, and maintain records while supporting the appeals process and liaising with the

Qualifications

• Meticulous and analytical, able to synthesise information from multiple sources.
• Strong reasoning and data analysis skills will be an advantage.
• Experience in investigation and enforcement work would be advantageous.
• Good mental resilience and professionalism for handling sensitive interactions.
• Strong interpersonal and communication skills for interviews with the public and stakeholders.
• Organised with strong documentation and multi‑case management abilities.

Responsibilities

• Conduct end-to-end investigations into environmental public health offences and prepare reports.
• Interview alleged offenders and relevant parties, including potential home visits.
• Coordinate with sanitation officers and relevant agencies to gather evidence and serve notices.
• Manage enforcement cases using RPA tools and prepare related correspondence.
• Address feedback from the public and assist with the appeals process within timeframes.
• Maintain accurate case records and liaise with the Legal Division on court matters.

Skills

Investigation

Enforcement

Data analysis

Interviewing

Case management

Microsoft Office

Tools

RPA tools

Government systems

Job description

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.

What the role is

We are looking for a motivated officer to uphold environmental public health standards through investigation and enforcement work at NEA's Central Regional Office. In this role, you will be part of the Investigation and Enforcement Section (IES), conducting end-to-end investigations and enforcement actions against offences under relevant legislation, including but not limited to the Environmental Public Health Act (EPHA), Control of Vectors and Pesticides Act 1998 (CVPA), and Public Cleansing Act (PCA), in support of NEA's public health objectives.

What you will be working on

• Conducting end-to-end investigations into environmental public health offences, including reviewing evidence, conducting searches via RPA tools and government systems, and preparing thorough investigation reports with recommendations for appropriate enforcement action.
• Interviewing alleged offenders and relevant parties, which may include home visits and other face-to-face engagements.
• Coordinating with sanitation officers and relevant agencies to gather and verify evidence, and serving the necessary letters and notices to alleged offenders and relevant parties.
• Managing and monitoring enforcement cases using RPA tools, preparing enforcement-related correspondence, and ensuring timely follow-up on all case actions.
• Addressing feedback and queries from members of public and alleged offenders, and supporting the appeals process within established timeframes.
• Maintaining accurate case records, and liaising with the Legal Division on court matters.

What we are looking for

• Meticulous and analytical, with the ability to synthesise information from multiple sources, review evidence, identify relevant facts, and produce well-documented investigation reports.
• Strong reasoning skills and proficiency in data analysis would be an advantage.
• Experience in investigation and enforcement work would be advantageous.
• Strong mental resilience and professionalism, with the ability to remain calm and objective when handling sensitive or difficult interactions.
• Good interpersonal and communication skills, with the ability to conduct interviews professionally and confidentially, and engage effectively with members of public, alleged offenders, and internal and external stakeholders.
• Organised and able to manage multiple cases simultaneously, with strong administrative and documentation skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint), with an interest in leveraging technology and data systems to support enforcement work.
• A team player who is independent, resourceful, and comfortable working in a fast-paced environment that balances office-based work with occasional field engagements.