Senior Executive, Business Development (Doctor Relation)

Ascensus; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Ascensus Singapore seeks a dedicated role to develop and grow our medical referral network across GPs, specialists and healthcare providers. You will build strong doctor relationships, engage insurers/TPAs, and coordinate talks and events to raise awareness of our doctors' expertise and services.

You will track referrals, gather feedback, and work with internal teams to streamline credentialing, contracts and panel participation, ensuring seamless collaboration between doctors and the wider

Qualifications

• Develop and grow referral networks by canvassing and engaging with specialists, GPs, and other healthcare professionals to generate patient referrals.
• Build and maintain strong relationships with doctors across different specialties, understanding their practices, areas of expertise, and referral patterns to identify opportunities for collaboration and cross-referrals.
• Expand company’s medical referral network by identifying and engaging new GPs, specialists, medical groups, and healthcare providers who may refer patients to company doctors.
• Maintain regular engagement with existing referring doctors through face-to-face visits, calls, WhatsApp and other appropriate channels to strengthen professional relationships and ensure ongoing communication.

Responsibilities

• Understand the insurance and corporate healthcare landscape, including relationships with insurers, TPAs, corporate healthcare providers and medical assistance companies, to identify opportunities that can support patient referrals and doctor panel participation.
• Facilitate and strengthen relationships between company doctors and insurers/TPAs, including supporting panel applications, credentialing requirements, contract matters and other administrative processes where required.
• Organise and coordinate medical talks and educational sessions conducted by company doctors for GPs and healthcare professionals, ranging from small group sessions to larger seminars and networking events.
• Identify relevant topics and speakers for GP engagement programmes, working closely with company doctors to develop educational content that is relevant to referring doctors and their patients.
• Coordinate doctor-to-doctor networking activities, including GP visits, specialist introductions, medical networking sessions, CME talks and other professional engagement initiatives.
• Support the promotion of company doctors' areas of expertise by communicating their specialties, clinical services and referral capabilities to the relevant medical community.
• Gather feedback from referring doctors on patient needs, referral experiences and service gaps, and communicate relevant feedback internally to improve patient and doctor experience.
• Monitor referral activities and relationship development, maintaining appropriate records of doctor contacts, referrals, meetings, talks and follow-up activities to track engagement and identify areas for growth.
• Work closely with internal teams and doctors to develop initiatives that strengthen referral pathways, improve doctor engagement and increase awareness of company' medical services.

Skills

Referral network development

Doctor relationship building

GP & specialist engagement

Insurance landscape knowledge

Panel coordination & credentialing

Medical education events

Feedback collection from doctors

Referral analytics tracking

Job description

• Develop and grow referral networks by canvassing and engaging with specialists, GPs, and other healthcare professionals to generate patient referrals for company doctors and clinics.

• Build and maintain strong relationships with doctors across different specialties, understanding their practices, areas of expertise, and referral patterns to identify opportunities for collaboration and cross-referrals.

• Expand company’ medical referral network by identifying and engaging new GPs, specialists, medical groups, and healthcare providers who may refer patients to company doctors.

• Maintain regular engagement with existing referring doctors through face-to-face visits, calls, WhatsApp and other appropriate channels to strengthen professional relationships and ensure ongoing communication.

• Understand the insurance and corporate healthcare landscape, including relationships with insurers, Third-Party Administrators (TPAs), corporate healthcare providers and medical assistance companies, to identify opportunities that can support patient referrals and doctor panel participation.

• Facilitate and strengthen relationships between company doctors and insurers/TPAs, including supporting panel applications, credentialing requirements, contract matters and other administrative processes where required.

• Organise and coordinate medical talks and educational sessions conducted by company doctors for GPs and healthcare professionals, ranging from small group sessions to larger seminars and networking events.

• Identify relevant topics ands speakers for GP engagement programmes, working closely with company doctors to develop educational content that is relevant to referring doctors and their patients.

• Coordinate doctor-to-doctor networking activities, including GP visits, specialist introductions, medical networking sessions, CME talks and other professional engagement initiatives.

• Support the promotion of company doctors' areas of expertise by communicating their specialties, clinical services and referral capabilities to the relevant medical community.

• Gather feedback from referring doctors on patient needs, referral experiences and service gaps, and communicate relevant feedback internally to improve patient and doctor experience.

• Monitor referral activities and relationship development, maintaining appropriate records of doctor contacts, referrals, meetings, talks and follow-up activities to track engagement and identify areas for growth.

• Work closely with internal teams and doctors to develop initiatives that strengthen referral pathways, improve doctor engagement and increase awareness of company' medical services.