Business Development Executive

MEDSCI RESEARCH & SUPPLY PTE. LTD.; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

MEDSCI RESEARCH & SUPPLY PTE. LTD. in Singapore is hiring a customer support executive focused on healthcare products. You will respond to inquiries, provide product information, and visit customer sites as needed.

You will maintain client databases, track sales activities, and help prepare presentations and quotations. The role requires strong communication, organization, and a customer-centric mindset. Join a team that values proactive service, timely deliveries, and collaboration with

Qualifications

• Healthcare industry interest is preferred.
• Strong communication and interpersonal skills are essential.
• Able to stay organized and manage time effectively.
• Willingness to learn and adapt to new tasks.
• Proficiency with MS Office and social media platforms.

Responsibilities

• Respond to customer inquiries with product information over phone and on-site.
• Follow up with customers to ensure satisfaction and address issues.
• Maintain customer databases and visit records regularly.
• Provide updates to sales team on client feedback and market trends.
• Assist in preparing presentations, quotations, and proposals.
• Support workshops and exhibitions to showcase products and services.
• Ensure timely deliveries of small items and customer satisfaction.
• Maintain inventory of sales materials, brochures, samples, and promos.
• Collaborate with internal departments to resolve post-sale issues.

Skills

Healthcare industry interest

Excellent communication

Interpersonal skills

Organizational skills

Time-management

Customer-centric mindset

Willingness to learn

Tools

Microsoft Office

Social media platforms

Job description

Key Responsibilities

1.Respond to customer by providing product information over the phone and at customer’s sites.

2.Follow-up with customers to ensure satisfaction and address any issues.

3.Maintain customer databases and update visit records regularly by keeping track of the sales visits and activities, including customer interactions, sales leads and follow-up tasks.

4.Provide regular updates to the sales team regarding client feedback, market trends and competitor activities.

5.Assist in preparing sales presentations, quotations and proposals for customers.

6.Assist in workshops and at exhibitions to showcase our products and services.

7.Timely deliveries of small items, ensuring customer satisfaction.

8.Maintain inventory of sales materials, including brochures, samples and promotional items.

9.Collaborate with internal departments to support both pre/post sales activities and resolve customer issues.

Key Skills/ Competencies

• Quick learner with a keen interest in the healthcare sector.
• Excellent communication and interpersonal skills.
• Independent learner with good organizational and time- management abilities.
• Willingness to learn and adapt to new tasks and responsibilities.
• Strong problem-solving skills and a customer-centric approach.
• Proficient in Microsoft Office and social media platforms.