Senior Executive / Assistant Manager (Support & Patient Operations – Perioperative Services), E[...]

SINGAPORE HEALTH SERVICES PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

SINGAPORE HEALTH SERVICES PTE LTD is seeking a dynamic individual to join our Perioperative Services team. This role involves developing surgical scheduling systems for optimal patient care, supporting daily operations, and training new staff while fostering a patient-centric culture.

The ideal candidate should possess a Bachelor’s degree with at least 2 years of related experience and have strong communication, analytical, and project management skills. Join us in delivering exceptional healthcare and experiences for our patients.

Qualifications

• At least 2 years of related experience.
• Healthcare and staff management experience preferred.
• Knowledge in design thinking and process methodologies preferred.

Responsibilities

• Develop surgical and procedural scheduling systems.
• Support daily operations and facilitate meetings.
• Train new staff and foster a patient-centric culture.

Skills

Communication skills

Teamwork

Analytical skills

Project management

Change management

Education

Bachelor’s degree in any discipline

Job description

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our team in Perioperative Services. You will support the planning and development of surgical and procedural scheduling systems to ensure efficient resource utilisation and optimal patient care pathways. Key responsibilities include developing workflows, standard operating procedures, and communication protocols, as well as supporting digital-first initiatives for scheduling and patient communications. You will also support daily operations, provide secretariat support for meetings, and coordinate cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities, including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient‑centric culture that drives the department towards delivering exceptional care and experience for our patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.

Requirements

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Teamplayer, highly motivated and action‑oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast‑paced healthcare environment