Senior Executive / Assistant Manager (Security) (IMH)

Institute of Mental Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Institute of Mental Health (IMH) in Singapore is seeking a Senior Executive/Assistant Manager (Security) to lead hospital-wide security operations, oversee outsourced services, and ensure MOH compliance in a fast-paced healthcare setting.

You will coordinate security drills, manage access control and CCTV systems, and drive continuous improvement across incident management, audits, and staff security training. Strong stakeholder engagement and crisis response experience are essential.

Qualifications

• Degree in Security Management or related discipline.
• Minimum 2 years for Senior Executive or 3 years for Assistant Manager in security operations.
• Experience with security systems and audits.
• Strong communication and stakeholder management skills.
• Ability to act during emergencies and maintain records.

Responsibilities

• Oversee day-to-day security operations and outsourced services.
• Manage CCTV access, incident records, and security documentation.
• Coordinate security drills, emergency procedures, and audits.
• Support compliance inspections and audit remediation.
• Organise security awareness trainings and staff briefings.
• Lead investigations and liaise with external agencies as required.
• Administer Visitor Management System and vendor coordination.

Skills

Security operations

Stakeholder management

Analytical skills

Emergency response

Communication

Education

Degree in Security Management

Degree in Safety & Security

Emergency Management

Tools

CCTV systems

Access control systems

Visitor management systems

Alarm systems

Job description

Senior Executive/ Assistant Manager (Security)

Department: Support Services - Emergency Preparedness & Security

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Job Description

This role is responsible for developing security plans, managing outsourced security services, overseeing security operations, and ensuring compliance with Ministry of Health (MOH) security requirements. The successful candidate will work closely with internal stakeholders, service providers, and external agencies to ensure hospital-wide security preparedness, stakeholder engagement, crisis response, and continuous improvement initiatives in a dynamic healthcare environment.

Job Responsibilities

Security Operations

• Monitor day-to-day security operations and deployment activities.
• Liaise with outsourced security service providers to ensure service standards and operational requirements are met.
• Follow up on security incidents, unusual occurrences, and service recovery actions.
• Conduct security inspections and patrol audits across hospital premises.
• Maintain accurate security occurrence records and incident documentation.

Security Systems Administration

• Manage CCTV footage retrieval requests in accordance with approved procedures.
• Administer access control systems, including card access requests and access rights management.
• Support maintenance, testing, and troubleshooting of CCTV, access control, alarm, and related security systems.
• Maintain security records, logs, and documentation.

Emergency Preparedness & Security Planning

• Coordinate and support security drills, exercises, and tabletop simulations.
• Assist in reviewing emergency response and threat management procedures.
• Support security operations during heightened security situations and emergency activations.
• Monitor and track corrective actions arising from exercises and incidents.

Security Compliance & Audits

• Support internal and external security audits.
• Conduct compliance inspections and security readiness checks.
• Track audit findings and facilitate the closure of corrective actions.
• Ensure adherence to security policies, procedures, and regulatory requirements.

Security Awareness & Training

• Organise security awareness campaigns, roadshows, and educational programmes.
• Coordinate staff briefings and security-related training sessions.
• Maintain training records and attendance reports.
• Promote a strong security awareness culture throughout the organisation.

Investigation & Incident Management

• Gather information and prepare incident reports.
• Support investigations into security incidents and breaches.
• Coordinate with stakeholders and external agencies when required.
• Assist in implementing recommendations to strengthen security controls.

Visitor Management System Administration

• Oversee the daily operations of the Automated Visitor Management System (AVMS).
• Manage user accounts, system configurations, and access rights.
• Conduct user training and stakeholder briefings.
• Coordinate with vendors and project teams on system maintenance, upgrades, and enhancements.

Requirements

Competency

• Strong knowledge of physical security and security operations.
• Good analytical, investigative, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience managing security systems such as CCTV, access control, and visitor management systems.
• Ability to work effectively during emergencies and high-pressure situations.
• Strong organisational and project coordination skills.

Qualifications

Educational and Professional Requirements

Degree in Security Management, Safety & Security, Business Administration, Emergency Management, or a related discipline.

Experience

Senior Executive

• Preferably 2 years of relevant experience in security operations, emergency preparedness, physical security, law enforcement, military, or related fields.

Assistant Manager

• Minimum 3 years of relevant experience in security operations, security management, emergency preparedness, or related fields.
• Security-related certifications and professional training will be an advantage.

• Fresh graduates with relevant training or internship experience are welcome to apply.

About IMH

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nested in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.