Senior Executive/ Assistant Manager, Licensing & Enterprise Risk Management

SingHealth Community Hospitals; Singapore; On-site; SGD 54,000 - 66,000; Full time

Job summary

SingHealth Community Hospitals seeks a proactive professional to support PDPA data protection, accreditation, and enterprise risk management initiatives. You will assist in developing policies, conducting audits, and organizing data protection activities.

You will contribute to conformance with MOH Healthcare Services Act and ISO standards while coordinating ERM activities across the three community hospitals.

Qualifications

• Bachelor's degree.
• Fresh graduates are welcome to apply.
• Experience in a healthcare environment is advantageous.
• Strong analytical, communication, presentation and writing skills.
• Proficient in MS Office for data analysis and presentation.
• Ability to work independently and collaboratively within a diverse team.
• Self-motivated with a proactive approach and ability to work under pressure or tight deadlines.

Responsibilities

• Support development, implementation and updating of PDPA data protection policies.
• Assist in PDPA audits, identify gaps and raise staff awareness on data protection.
• Provide secretariat support for data protection meetings.
• Maintain systems and processes for MOH HCSA conformance and ISO accreditation.
• Plan, conduct and follow up on internal audits and licensing requirements.
• Assist Senior Manager in developing SCH ERM work plan and monitor risks.
• Coordinate ERM activities across three CHs and promote a risk-aware culture.

Skills

Analytical thinking

Verbal & written communication

Presentation skills

Attention to detail

Stakeholder collaboration

Education

Bachelor's degree

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Company description:

About SingHealth Community Hospitals

SingHealth Community Hospital (SCH) comprises of Sengkang Community Hospital and Outram Community Hospital. Being Singapore's only cluster of community hospitals, we aim to deliver a seamless and integrated care path for patients requiring sub-acute care, rehabilitation and palliative care.

Our community hospitals are poised to set standards in care, exchange best practices and strengthen collaborations with our healthcare and community partners.

A Member of SingHealth Regional Health System

SCH is under the SingHealth Regional Health System (RHS) and is supported by the medical expertise and research capabilities of the SingHealth-Duke NUS Academic Medical Centre.

Job description:

Our Licensing & Enterprise Risk Management team plays a critical role in upholding healthcare excellence through regulatory compliance, establishing robust data protection protocols to safeguard patient data, and implementing risk management strategies to mitigate potential threats associated with healthcare delivery.

In this role, you will contribute significantly to the following areas:

Compliance - Data Protection

You will support the development, implementation, and updating of data protection policies in compliance with the Personal Data Protection Act (PDPA). You will assist in updating internal processes to meet PDPA obligations, conduct audits to identify gaps, and enhance internal control systems. You will also organise activities to raise staff awareness of data protection policies, address related queries and complaints, and provide secretariat support for data protection meetings.

Compliance - Accreditation & Licensing

You will maintain systems and processes ensuring conformance with the MOH Healthcare Services Act (HCSA) and other standards, including ISO Accreditation. You will plan, conduct, and follow up on internal audits and support all departments in meeting licensing requirements.

Enterprise Risk Management

You will assist the Senior Manager in developing the SCH ERM work plan by analysing risk information to identify trends and areas of focus for annual review by Senior Management. You will collaborate with stakeholders to monitor key risks and coordinate ongoing ERM activities across the three CHs. Additionally, you will facilitate ERM implementation and promote a risk-aware culture, ensuring compliance with the SingHealth AEN framework for incident reporting.

Job Requirements

• Bachelor's degree
• Fresh graduates are welcome to apply
• Experience in a healthcare environment will be an advantage
• Good analytical, communication (interpersonal), presentation, and writing skills
• Proficient in MS Office (Excel, Word, PowerPoint) for data analysis and presentation
• Ability to work independently and collaboratively within diverse team members
• Self-motivated with a proactive approach and the ability to work effectively under pressure or tight deadlines