Senior Executive/Assistant Manager, CET Operations, SITLEARN

Singapore Institute of Technology; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Singapore Institute of Technology's SITLEARN division seeks a Senior Executive/Assistant Manager to oversee CET operations. You will manage end-to-end programme administration, learner communications, and documentation ensuring compliance and accuracy.

Responsibilities include coordinating venue logistics for face-to-face and online courses, supporting billing operations, and engaging internal and external stakeholders to deliver a seamless learning experience for adult learners.

Qualifications

• Degree holder or Diploma holder with at least two years of relevant experience in programme administration, operations, learner support, or related functions.

Responsibilities

• Programme Administration and Learner Support: end-to-end administration and operations of CET and SCTP programmes, learner registration, attendance tracking, assessments, communications, records, and documentation in compliance with requirements.
• Programme Logistics and Delivery Coordination: venue bookings, classroom setup, vendor arrangements, and support for face-to-face, online, and hybrid formats to ensure smooth delivery.
• Stakeholder Coordination, Systems and Process Support: coordinate with internal stakeholders, manage account setups and inquiries to support billing, assist process improvements, and perform other duties as assigned.
• Ad-hoc Assignments: undertake other duties to support SITLEARN's operational needs and priorities.

Skills

Programme administration

Learner support

Operations

Stakeholder coordination

Event logistics

Education

Degree or Diploma

Tools

Microsoft Office

Job description

Senior Executive/Assistant Manager, CET Operations, SITLEARN Job Description Senior Executive/Assistant Manager, CET Operations, SITLEARN Posting Start Date: 20/08/2026 Schemes of Service: Corporate Division: SITLEARN Employment Type: Fixed Term

As the lifelong learning division of the Singapore Institute of Technology (SIT), SITLEARN champions stackable and standalone Continuing Education and Training (CET) that empower working adults to upskill and reskill throughout their careers. Developed in close collaboration with industry and professional bodies, our programmes are designed to address evolving workforce needs and support career growth and transition opportunities. In alignment with the next phase of SkillsFuture, which envisions local universities as “Institutes of Continuous Learning”, our division is expanding its suite of CET and SkillsFuture Career Transition Programme (SCTP) offerings. We are seeking a dedicated and service-oriented professional to support the delivery and administration of these programmes and contribute to a seamless learning experience for our learners.

If you are passionate about lifelong learning, enjoy coordinating multiple stakeholders, and thrive in a fast-paced environment, we invite you to apply for the position of Senior Executive/Assistant Manager, SITLEARN (CET Operations).

Key Responsibilities

• Programme Administration and Learner Support: Support the end-to-end administration and operations of CET and SkillsFuture Career Transition Programmes (SCTP), including learner registration, attendance tracking, assessment coordination, learner communications, record maintenance, and accurate documentation in compliance with organisational and funding requirements.
• Programme Logistics and Delivery Coordination: Coordinate programme logistics, including venue bookings, classroom setup, vendor arrangements, and support for courses conducted in face-to-face, online, and hybrid formats to ensure smooth programme delivery.
• Stakeholder Coordination, Systems and Process Support: Coordinate with internal stakeholders across various functions, manage account setup and account-related enquiries to support billing operations, support process improvement initiatives, and undertake other operational and administrative duties as assigned.
• Ad-hoc Assignments: Undertake ad-hoc assignments and other duties as assigned to support the operational needs and priorities of SITLEARN.

Job Requirements

• Degree holder, or Diploma holder with at least two years of relevant experience in programme administration, operations, learner support, or related functions.
• Prior experience in continuing education, training operations, programme coordination, administrative support, or event logistics will be an advantage.
• Organised, meticulous and comfortable managing records, schedules, logistics and documentation, with attention to accuracy, confidentiality and compliance requirements.
• Able to work independently and collaboratively in a fast-paced environment, while managing multiple priorities and timelines effectively.
• Service-oriented, responsive and proactive, with strong written and verbal communication skills to engage learners, colleagues and external stakeholders professionally.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint; familiarity with online learning, webinar or digital collaboration platforms such as Zoom will be an advantage.

Copyright © 2025 Singapore Institute of Technology. All Rights Reserved.