Senior Engineer

StarHub; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

StarHub is seeking a professional to oversee maintenance contracts and ensure the operation of facilities systems at our Data Centres in Singapore. The role requires a diploma in relevant fields and at least 5 years of leadership experience in the Data Centre environment.

Your responsibilities will involve managing contracts, liaising with internal and external stakeholders, ensuring compliance with safety regulations, and adapting to new technologies to enhance operational efficiency.

Qualifications

• Minimum 5 years of experience leading a team in Data Centre operations.
• Hands-on experience in facilities systems and building maintenance.
• Class 3 Driving Lesson certification.

Responsibilities

• Manage maintenance contracts for technical sites.
• Conduct regular meetings with business units.
• Assist in day-to-day operation and maintenance of facilities systems.
• Ensure routine maintenance according to schedule.
• Plan and project manage expansions as needed.

Skills

Team leadership

Building maintenance

Service-oriented approach

Communication skills

Problem-solving skills

Education

Diploma in Electrical, Mechanical, Telecommunications or Facilities Management

Tools

AutoCAD

MS Office Suite

Job description

Qualifications

• Possess a Diploma in Electrical, Mechanical, Telecommunications or Facilities Management
• Candidates with minimum 5 years of working experience and leading a team to support operations & maintenance in Data Centre Critical Infrastructure environment are preferred.
• Good understanding and hands‑on servicing experience in all facilities systems and building maintenance.
• Basic networking, broadband access and structured cabling is a plus.
• Computer literate with knowledge of MS Word, Excel, PowerPoint, Project, AutoCAD and capable of managing and supervising contractors.
• Hands‑on experience in provisioning and configuration of network elements such as switches, CPE and services will be added advantage.
• Self‑motivated with strong drive and willingness to take on challenges.
• Good written and oral communication skills, with ability to interact with people of all levels, especially with end customers.
• Good working attitude with minimum supervision and ability to perform under pressure.
• Possess initiative and professionalism with the ability to multi‑task.
• Service‑oriented manner is essential. Must be a team player coupled with strong communication and problem‑solving skills and able to work independently.
• Possesses Class 3 Driving Lesson.

Responsibilities

The primary responsibility for this role is to:

• Manage new and timely renewals of maintenance contract for technical sites, which includes:
• Negotiating with building owner, LOI, Agreement, and all other related administration matters.
• Conducting regular meetings with respective business units.
• Monitoring current industry rental rate.
• Liasing with relevant authorities to ensure the leases comply with authorities’ requirements, if any.
• Liasing with internal business units such as Legal, Finance, Business units, etc. for any changes of lease terms, rental and services fees, property tax, etc.
• Liaising with external tenants on StarHub’s own premises, including generation of billing invoices to tenants.
• Ensuring timely handover/takeover of premises to/from building owner.
• Assist in day‑to‑day operation and maintenance of all various facilities systems in StarHub Data Centres and Offices, which shall involve systems such as Generators, Uninterruptible Power Supply (UPS), DC Rectifier System, Static Transfer Switch (STS), Fire Protection System, Building Management System, HT/LT electrical system, all ACMV systems, etc.
• Ensure routine maintenance of the facilities systems is carried out according to planned schedule and contracted scope of work.
• Plan, call and evaluate tenders, project manage any expansion projects to cater for users’ requirements.
• Ensure a strict security system is enforced with the StarHub Data Centre and Office by managing the physical security as well as the security system such as the card access system, CCTV surveillance systems, Visitors Tracking system, etc.
• Execute customer‑related work orders within the customer’s requested Ready for Service (RFS) Date.
• Maintain records and update all M&E, building & schematic drawings of the facilities and security in the building.
• Conduct regular checks of the premises for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a safe and healthy work environment, in compliance to prevailing legislative and regulatory requirements.
• Implement new technologies and processes to improve the efficiency in the Data Centre.
• Review the safe work responsibilities and ensure strict adherence to the safety requirements, procedures, laws and regulations.
• Be on 24 x 7 standby for fault & maintenance activation.
• Undertake any other duties and responsibilities assigned.