Senior EMC Networker & Backup Admin (L3) – DR/BC Expert

Wipro Limited (Singapore Branch); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Wipro Limited (Singapore Branch) is seeking a senior backup administrator with 8–12 years of hands-on experience to manage backup infrastructure, DR exercises and ITSM queue handling. The role involves coordinating with vendors, performing root-cause analysis, and ensuring security controls are in place.

The candidate will operate Dell NetWorker, VTL/PTL, and tape libraries, while collaborating with cross-functional teams to maintain performance, compliance and resilience.

Qualifications

• 8–12 years of hands-on Backup/Restore experience.
• Experience handling ITSM queues for BAU, Projects, incidents.
• Plan, prepare and execute Change tasks in ITSM queues.
• Respond to alerts from monitoring systems and manage backup infrastructure.
• Operate data backup solutions including VTL, PTL, tapes and encryption devices.
• Coordinate DR/BC exercises and data center maintenance.
• Perform RCA in incidents and problems, and address vulnerabilities from scans/audits.
• Plan and coordinate with vendors for backup infrastructure upgrades.
• ITIL knowledge and familiarity with Service Now or similar tools.

Responsibilities

• Perform daily monitoring and reporting of backup jobs and troubleshoot failures.
• Manage and operate backup software and client agents for new requirements.
• Coordinate with internal and external partners on hardware/software break/fix cases.
• Respond to L1/L2 escalations and participate in incident management.
• Document SOPs and knowledge articles for future reference.
• Extract and prepare data for dashboards on capacity, health checks, and IT controls.

Skills

Dell NetWorker

NDMP backup

SAN backup

Backup cloning & replication

VTL & PTL operations

Backup tape management

Backup failover for DR

Windows & Red Hat OS

CyberArk basics

Unix/Linux scripting

Avamar

Cristie

CA Arcserve

HPE StoreOnce

Oracle StorageTek SL8500

Education

Bachelor’s or Master’s in Information Technology

Tools

CyberArk

OMI suite

Job description

Wipro Limited (Singapore Branch) is seeking a senior backup administrator with 8–12 years of hands-on experience to manage backup infrastructure, DR exercises and ITSM queue handling. The role involves coordinating with vendors, performing root-cause analysis, and ensuring security controls are in place.

The candidate will operate Dell NetWorker, VTL/PTL, and tape libraries, while collaborating with cross-functional teams to maintain performance, compliance and resilience.