Senior Director, Program Strategy & Transformation

Singtel

Singapore

On-site

Confidential

Full time

14 days+

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Job summary

Singtel is seeking a seasoned Programme Leader to oversee large-scale, cross-functional networks programmes within the CTO domain in Singapore. You will coordinate with VPs, align priorities, and manage governance, reporting, and risk mitigation to drive strategic transformation initiatives.

The role demands 12–15+ years of leadership in network programmes, with a track record of delivering complex projects on time and budget, and the ability to influence senior stakeholders in a matrixed

Qualifications

Bachelor’s degree in Engineering, Telecommunications, Computer Science, or related field.
12 to 15+ years of progressive leadership with strong exposure to Networks.
Proven track record managing complex, large-scale cross-functional Networks programmes.
Extensive experience in programme management, preferably across planning and business planning/performance management within a CTO or technology function.
Track record of driving cross-functional initiatives, operational efficiency, and cost optimisation.
Experience working closely with CTO organisations, engineering teams, and operations teams.
Experience working with senior leadership (e.g., CTO, VPs) and operating in matrixed organisations without direct authority.

Responsibilities

Lead end-to-end oversight of a large-scale, complex technical programme with multiple interdependencies.
Ensure programme milestones, deliverables, and timelines are closely tracked and achieved.
Identify risks, issues, and dependencies early, and drive mitigation strategies.
Maintain strong governance and execution discipline across all workstreams.
Partner closely with Vice Presidents within the CTO office to align on priorities, direction, and execution.
Engage and influence senior stakeholders across Group Functions and senior management.
Act as a central coordination point to ensure cross-functional alignment and decision-making.
Navigate ambiguity and conflicting priorities to maintain forward momentum.
Programme manage vendors to ensure on time delivery and business impact assessment.
Develop and deliver regular, high-quality programme reporting for executive audiences.
Translate complex technical and operational data into clear, actionable insights.
Provide forward-looking analysis, highlighting risks, trends, and opportunities.
Ensure transparency and accuracy in programme status and performance metrics.
Establish and maintain programme governance frameworks, including cadence, forums, and escalation paths.
Drive structured communication across all levels of the organisation.
Identify opportunities to improve programme delivery, reporting quality, and stakeholder engagement.
Implement best practices in programme management and governance.
Understand the operational business objectives and goals, define ways to enable them, establish the business case and translate these ideas into a transformation strategy and consolidated roadmap which reflects business priorities.
Lead the coordination and work across Singtel Singapore Networks on the development of the near-term and longer-term transformation strategy and roadmap, ensuring its integration with the overall Group Technology & Networks strategy and vision.
Manage, integrate, and align information from multiple sources into actionable insights
Collate business plans and Key Performance Indicators (KPIs) for Singtel Singapore Networks.
Support CTO in fostering a culture of innovation, accountability, inclusion and continuous learning.