Senior Digital Solutions Lead (AI, Data & Automation)

SATS Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SATS Ltd. is seeking a Senior Executive, Digital Solutions to lead business process analysis, stakeholder engagement and the design of automated digital solutions across Power Platform, AI and BI tools. The role emphasizes delivering scalable, user-focused technology that enhances HR and operations processes.

You will develop Power BI dashboards, implement AI-driven workflows, and coordinate project activities with multiple stakeholders and vendors to ensure successful delivery and adoption.

Qualifications

• Bachelor’s degree or diploma in Information Systems, Computer Science, Business Analytics, Data Analytics, Engineering, or a related field
• At least 3 years of relevant experience in digital solutions, business process automation, data analytics, application development or technology project implementation
• Hands-on experience with Microsoft Power Platform (e.g. Power Apps, Power Pages, Power Automate)
• Experience developing Power BI dashboards and reports, with working knowledge of Power Query, data modelling and DAX
• Experience designing and implementing AI, automation or digital solutions to address business requirement
• Familiarity with Generative AI, Large Language Models, AI agents, prompt engineering and intelligent automation
• Exposure to Microsoft Copilot Studio, Microsoft Fabric, Azure Databricks, Azure AI, UiPath, Python, SQL, APIs would be advantageous
• Good understanding of Human Capital processes and the ability to identify how they can be improved through digital solutions, automation, AI and data analytic
• Strong analytical, problem-solving, stakeholder engagement, communication and project coordination skills
• Self-driven, adaptable and able to manage multiple priorities while delivering practical, scalable and user-focused solutions

Responsibilities

• Partner with Human Capital stakeholders to understand business requirements, operational challenges and opportunities for digitalisation
• Analyse workflows and translate business needs into clear requirements, process flows and solution specifications
• Design, develop and implement digital and automation solutions using Microsoft Power Apps, Power Automate, UiPath, Python or other relevant technologies
• Design and implement AI solutions, including Generative AI, AI agents and intelligent workflows, to streamline HC processes and enhance employee experience
• Integrate solutions with enterprise applications, APIs, databases and other data sources, while ensuring appropriate testing, documentation and governance
• Develop and maintain Power BI dashboards and reports to support operational and management decision-making
• Work with stakeholders to define KPIs, metrics, reporting requirements and meaningful data visualisations
• Prepare, cleanse, transform, validate and model data from multiple sources using tools such as Power Query, DAX, SQL or Python
• Support the end-to-end delivery lifecycle, including requirements gathering, solution design, development or configuration, testing, UAT, deployment and post-implementation support
• Coordinate project activities, timelines, deliverables, risks, issues and dependencies with business users, Technology teams and external vendors
• Support user communications, training, documentation and adoption activities for implemented solutions
• Provide post-implementation support and troubleshoot issues relating to digital solutions, automation workflows, AI solutions and dashboards
• Monitor solution performance and usage, and identify opportunities for optimisation, scalability and further automation
• Maintain functional and technical documentation, test evidence, operating procedures and solution inventories

Skills

Business process analysis

Stakeholder engagement

Data analytics

Project coordination

Communication

Self-driven

Education

Bachelor’s degree or diploma in Information Systems

Bachelor’s degree or diploma in Computer Science

Bachelor’s degree or diploma in Business Analytics

Tools

Power Apps

Power Automate

UiPath

Python

Power BI

SQL

APIs

Microsoft Copilot Studio

Microsoft Fabric

Azure Databricks

Azure AI

Job description

SATS Ltd. is seeking a Senior Executive, Digital Solutions to lead business process analysis, stakeholder engagement and the design of automated digital solutions across Power Platform, AI and BI tools. The role emphasizes delivering scalable, user-focused technology that enhances HR and operations processes.

You will develop Power BI dashboards, implement AI-driven workflows, and coordinate project activities with multiple stakeholders and vendors to ensure successful delivery and adoption.