Digital Solutions Analyst

Tzu Chi International; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

Tzu Chi International seeks a proactive Digital Solutions Analyst to strengthen its Digital Transformation team. The role focuses on designing workflows, building low-code or coded applications, and translating business needs into digital solutions.

You will develop solutions using Microsoft Power Platform, Python, and ML tools, map cross-department processes, and build dashboards to uplift the organisation’s data capabilities.

Qualifications

• Degree or Diploma in Data Science, Analytics, CS, or related field.
• 2 to 4 years experience in Data Analytics, App Development (low-code or Python), or BI.
• Proficiency in Microsoft Power Platform (Power Apps, Power Automate).
• Strong Python skills for scripting, automation and ML basics.
• Experience with ML tools/frameworks is a plus.
• Strong data visualization skills (Power BI, Tableau).
• Knowledge of SQL and APIs.
• Good communication and willingness to learn.

Responsibilities

• Analyse end-to-end business processes across functions to understand operational logic.
• Identify bottlenecks, data silos, and duplication; propose integrated digital workflows.
• Document maps, rules, and requirements for system enhancements.
• Design and develop business applications with Power Platform to support operations.
• Build automation workflows with Power Automate for approvals, data movement, and notifications.
• Maintain and enhance apps based on user needs.
• Build Python scripts, APIs, or automation tools for data processing or backend logic.
• Develop ML-powered features and integrate Python utilities with Power Platform/SharePoint/databases.
• Create data dashboards with Power BI or Tableau for real-time insights.
• Collaborate with Head of IT to establish data standards, pipelines, and analytics strategy.
• Provide training to help users adopt self-service dashboards and tools.
• Explore emerging technologies for workflow improvement and social impact.

Skills

Power Platform

Python

Data Analytics

SQL

Data Visualization

Communication

Self-learning

ML concepts

Workflow design

NLP tasks

Education

Degree or Diploma in Data Science / Analytics / CS

Tools

Power Apps

Power Automate

Tableau

Power BI

Azure ML

SharePoint

Copilot Studio

Job description

We are looking for a proactive and analytical Digital Solutions Analyst to strengthen our Digital Transformation team. This role is ideal for a "builder" who enjoys designing workflows, developing low-code or coded applications, and translating business needs into digital solutions.

You will develop solutions using Microsoft Power Platform, Python, and machine learning tools where relevant. You will also map cross-department processes, build dashboards, analyse data, and uplift the organisation’s digital capabilities.

As a bridge between users and technology, you will design integrated systems that enhance productivity, automate manual work, and strengthen our organisation’s data ecosystem.

Job Description:

Cross-Department Process Architecture

Analyse end-to-end business processes across functions (e.g., Charity Services, Medical Services, Administration) to understand operational logic and dependencies.

Identify workflow bottlenecks, duplicated efforts, and data silos.

Propose and architect integrated digital workflows that simplify collaboration and improve efficiency.

Document process maps, business rules, and requirements for system enhancements or new solutions.

Application Development (Low-Code + Code Development)

Low-Code Development (Microsoft Power Platform)

Design and develop business applications with Power Apps to support operational needs.

Build automation workflows using Power Automate for approvals, data movement, notifications, and job scheduling.

Maintain and enhance existing apps based on user needs.

Python / Code-Based Development

Build lightweight Python scripts, APIs, or automation tools to support data processing or backend logic.

Develop machine-learning-powered features (e.g., prediction models, classification logic, simple NLP tasks) where applicable to solve organisational challenges.

Integrate Python-based utilities with Power Platform, SharePoint, or databases when needed.

Data Management & Analytics

Maintain high-quality, consistent, and secure data within the organisation’s Data Lake and related repositories.

Build interactive dashboards using Power BI or Tableau to provide real-time insights and KPIs.

Develop analytical models or machine learning proof-of-concepts to support decision-making.

Work with the Head of IT to establish data standards, pipelines, and long-term analytics strategies.

Innovation & User Enablement

Conduct training to help users adopt self-service dashboards, Power Apps, or AI-driven productivity tools.

Explore emerging technologies (e.g., Copilot Studio, AI Agents, ML automation, API integrations) for workflow improvement.

Support the organisation’s broader digitalisation roadmap by contributing ideas, prototypes, and pilot solutions.

Job Requirements:

Degree or Diploma in Data Science, Business Analytics, Computer Science, Information Systems or related fields.

2 to 4 years experience in Data Analytics, Application Development (low-code or Python), or Business Intelligence.

Proficiency in Microsoft Power Platform (Power Apps, Power Automate).

Strong skills in Python for scripting, automation, data processing, or simple ML model development.

Experience with machine learning tools or frameworks (e.g., scikit-learn, TensorFlow, Azure ML) is an advantage.

Strong proficiency in Data Visualization (Power BI, Tableau).

Knowledge of SQL and database fundamentals.

Familiarity with APIs and integration connectors is a plus.

Solid foundation in Microsoft 365 applications with a willingness to self-learn and adopt new tech.

Strong analytical thinking and the ability to question and redesign inefficient workflows.

Excellent communication skills to explain technical concepts to non-technical stakeholders.

Curious, proactive, and passionate about continuous improvement.

Comfortable working in a mission-driven environment with diverse teams.

Experience in nonprofit or social service environments is a plus.

Exposure to Microsoft Fabric, Azure Data services, or enterprise analytics platforms will be added advantage.

Experience building chatbots, AI agents, or Copilot Studio components is a plus.

Compassionate, collaborative, and motivated to use technology for social impact.

Enjoys building, experimenting, and creating meaningful digital improvements.