Senior Customer Engineer - Semiconductors & Pilot Success

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

U3 INFOTECH PTE. LTD. is seeking a Senior Customer Engineer to lead new device introduction and pilot outcomes across customer teams. You will coordinate cross-functional efforts and manage proactive customer communication to ensure successful project delivery.

The role emphasizes design-in support, project coordination, and professional engagement with customers, with a focus on semiconductor fabrication and supplier collaboration in a technology-driven environment.

Qualifications

• Bachelor's or Master's degree in Electrical Engineering or a relevant field.
• Minimum of 5 years' experience in semiconductor fabrication with a background in process integration engineering.
• Knowledge of wafer process flow, semiconductor device physics, and wafer foundry service flow.
• Strong problem-solving and project management skills demonstrated in semiconductor or related projects.
• Excellent interpersonal skills, self-motivation, organizational ability, and capacity to perform effectively under pressure.

Responsibilities

• Perform tape-out and tooling operations on customer design databases to achieve first pilot success in new device introduction
• Coordinate projects by managing customer interfaces and facilitating cross-department communication to ensure smooth collaboration
• Organize and lead conference calls, meetings, and customer visits with professional presentation and logistics management to support project goals
• Document project progress, summarize meeting minutes, and provide clear recaps of key points for management review
• Apply precision, resilience, and purpose to deliver impactful and transformative work in a collaborative, technology-driven environment

Skills

Project management

Problem solving

Communication

Interpersonal skills

Education

Bachelor's or Master's degree in Electrical Engineering or related field

Job description

U3 INFOTECH PTE. LTD. is seeking a Senior Customer Engineer to lead new device introduction and pilot outcomes across customer teams. You will coordinate cross-functional efforts and manage proactive customer communication to ensure successful project delivery.

The role emphasizes design-in support, project coordination, and professional engagement with customers, with a focus on semiconductor fabrication and supplier collaboration in a technology-driven environment.