Customer Engineer

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

U3 INFOTECH PTE. LTD. is seeking a Senior Customer Engineer to lead new device introduction and pilot outcomes across customer teams. You will coordinate cross-functional efforts and manage proactive customer communication to ensure successful project delivery.

The role emphasizes design-in support, project coordination, and professional engagement with customers, with a focus on semiconductor fabrication and supplier collaboration in a technology-driven environment.

Qualifications

• Bachelor's or Master's degree in Electrical Engineering or a relevant field.
• Minimum of 5 years' experience in semiconductor fabrication with a background in process integration engineering.
• Knowledge of wafer process flow, semiconductor device physics, and wafer foundry service flow.
• Strong problem-solving and project management skills demonstrated in semiconductor or related projects.
• Excellent interpersonal skills, self-motivation, organizational ability, and capacity to perform effectively under pressure.

Responsibilities

• Perform tape-out and tooling operations on customer design databases to achieve first pilot success in new device introduction
• Coordinate projects by managing customer interfaces and facilitating cross-department communication to ensure smooth collaboration
• Organize and lead conference calls, meetings, and customer visits with professional presentation and logistics management to support project goals
• Document project progress, summarize meeting minutes, and provide clear recaps of key points for management review
• Apply precision, resilience, and purpose to deliver impactful and transformative work in a collaborative, technology-driven environment

Skills

Project management

Problem solving

Communication

Interpersonal skills

Education

Bachelor's or Master's degree in Electrical Engineering or related field

Job description

U3 INFOTECH PTE. LTD. provides software services, business solutions, and project management outsourcing with expertise in banking, insurance, semiconductors, healthcare, supply chain, and technology. We serve major clients across diverse industries with strong delivery and project management capabilities.

Job Summary

As a Senior Customer Engineer, you will lead new device introduction and project coordination efforts, ensuring successful pilot outcomes and seamless communication across teams and customers.

Responsibilities

• Perform tape-out and tooling operations on customer design databases to achieve first pilot success in new device introduction
• Coordinate projects by managing customer interfaces and facilitating cross-department communication to ensure smooth collaboration
• Organize and lead conference calls, meetings, and customer visits with professional presentation and logistics management to support project goals
• Document project progress, summarize meeting minutes, and provide clear recaps of key points for management review
• Apply precision, resilience, and purpose to deliver impactful and transformative work in a collaborative, technology-driven environment

Preferred competencies and qualifications

• Bachelor's or Master's degree in Electrical Engineering or a relevant field
• Minimum of 5 years' experience working in semiconductor fabrication with a background in process integration engineering
• Knowledge of wafer process flow, semiconductor device physics, and wafer foundry service flow
• Strong problem-solving and project management skills demonstrated in semiconductor or related projects
• Excellent interpersonal skills, self-motivation, organizational ability, and capacity to perform effectively under pressure