Senior Customer Engagement Programs Lead

Singapore Pools; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Flexi Benefits

Staggered working hours

Medical Insurance

Learning & Development Opportunities

Job summary

Singapore Pools is seeking a passionate Senior Executive Officer to join our Customer Engagement team in Singapore. This role involves developing customer communication campaigns and managing projects that foster responsible gaming.

The ideal candidate will have a degree in Marketing or Mass Communications, with at least 3 years of experience in communications campaigns, and possess strong skills in project management and copywriting in both English and Mandarin.

We offer competitive salaries, flexi benefits, and a vibrant workplace that champions diversity and inclusion.

Qualifications

• Minimum 3 years of experience in executing experience design or communications campaigns.
• Advanced skills in Microsoft Office applications.
• Strong copywriting skills in English and Mandarin.

Responsibilities

• Plan, execute, and deliver assigned customer-focused projects.
• Develop project plans and timelines.
• Monitor project progress and implement strategies.
• Collaborate with cross-functional teams to gather requirements.
• Influence decision-making processes with data-driven insights.

Skills

Project management

Vendor management

Stakeholder management

Copywriting

Microsoft Office

Analytical thinking

Customer experience knowledge

Education

Degree in Marketing or Mass Communications

Job description

Singapore Pools is seeking a passionate Senior Executive Officer to join our Customer Engagement team in Singapore. This role involves developing customer communication campaigns and managing projects that foster responsible gaming.

The ideal candidate will have a degree in Marketing or Mass Communications, with at least 3 years of experience in communications campaigns, and possess strong skills in project management and copywriting in both English and Mandarin.

We offer competitive salaries, flexi benefits, and a vibrant workplace that champions diversity and inclusion.