Senior Credit Management Lead (Fixed-Term) — Transformation

Singtel Group; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Singtel is seeking a Senior Credit Management Executive (Fixed-Term) to support the New Core project, modernising O2C, Billing, Customer Management and Credit Management capabilities. You will work with business SMEs, project managers and IT to translate requirements into effective system solutions while ensuring operational continuity.

The role emphasizes requirements gathering, design validation, testing support (SIT/UAT/BRT), data migration, and strong stakeholder collaboration to enable

Qualifications

• Minimum 5 years' experience in Business Analysis, Finance Operations or Credit Management.
• Experience with SAP ERP (ECC/S4HANA) in O2C processes.
• Strong analytical and problem-solving skills with excellent communication.
• Experience supporting SIT and UAT.
• Ability to map processes and document BRD/FRD and SOPs.

Responsibilities

• Analyze business requirements and translate into system designs and configurations.
• Collaborate with Business SMEs, Project Managers, Solution Architects, IT and vendors to drive delivery.
• Support testing activities including SIT, UAT, BRT and regression testing.
• Maintain and coordinate BRD, FRD, user stories and process flows throughout the project.
• Coordinate data migration and cutover planning activities.

Skills

SAP ERP

Order-to-Cash

Requirements gathering

SIT/UAT testing

Education

Bachelor's Degree in Business/IT/Finance

Tools

SAP ERP

Job description

Singtel is seeking a Senior Credit Management Executive (Fixed-Term) to support the New Core project, modernising O2C, Billing, Customer Management and Credit Management capabilities. You will work with business SMEs, project managers and IT to translate requirements into effective system solutions while ensuring operational continuity.

The role emphasizes requirements gathering, design validation, testing support (SIT/UAT/BRT), data migration, and strong stakeholder collaboration to enable