Senior Counsellor / Counsellor (BEACON)

Nanyang Technological University; Singapore; Sur place; SGD 90 000 - 120 000; Plein temps

Résumé du poste

Nanyang Technological University is seeking a BEACON Counsellor to provide short-/long-term counselling to undergraduate and graduate students. The role supports campus wellbeing, with diverse modes including face-to-face and online sessions, and involves outreach to colleges and schools.

The Senior Counsellor/Counsellor collaborates with the University Counselling Centre, supervises less-experienced staff, and contributes to program development and data-driven improvements in mental health

Qualifications

• Master’s degree in counselling and SAC registration are required.
• At least five years of professional counselling experience.
• Experience with young adults in educational settings preferred.
• Ability to work in a multidisciplinary team and provide supervision/mentoring.
• Strong attention to detail, organization, and data privacy compliance.

Responsabilités

• Provide short- and longer-term counselling services to NTU students.
• Conduct risk and need assessments and develop intervention plans.
• Perform case formulation, prepare assessment reports and referrals.
• Escalate crisis cases per protocol and co-lead high-risk situations.
• Deliver wellbeing trainings and contribute to program improvements.
• Collaborate with schools, student services, and external agencies.

Connaissances

Counselling

Risk assessment

Case formulation

Crisis escalation

Interdisciplinary teamwork

Data privacy

Formation

Master’s degree in Counselling

SAC registration

Outils

Microsoft 365

Case management systems

Appointment booking systems

Description du poste

About the roleStudent wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a Counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.BEACON is a satellite counselling service provided by the University Counselling Centre, designed to make professional counselling more accessible and convenient for students. The BEACON Counsellor provides short-term counselling support to students experiencing mild mental health issues, academic stress and interpersonal issues within the assigned colleges and/or schools. This includes provision of clinical services through different modes of counselling, i.e. face-to-face or online, developing strategies, planning and implementing counselling-related programmes, including referrals to relevant agencies.The Senior Counsellor / Counsellor will conduct practice-based research and facilitates outreach, trainings and programmes for the NTU community. A proactive, resourceful and compassionate professional, the BEACON Counsellor works under supervision as part of a collaborative team.The key responsibilities include:Counselling assessments and interventionsProvide short-term professional counselling services, including conducting risk and need assessments and delivering intervention plans over a variety of modes and approaches such as in person or online, within the assigned colleges and/or schoolsFacilitate case formulation, including preparation of assessment reports, delivery of case presentations, and referrals to relevant organisations within social services ecosystemProvide guidance to less experienced BEACON counsellors in challenging cases in alignment with protocol for escalation of emergency casesEscalate and co-lead sensitive crisis cases with more experienced mental health practitionersProvide consultation to staff on concerns they have regarding students at-riskIdentify gaps in counselling tools and frameworks for local contexts and propose recommendations for greater cultural contextualisation to supervisorsProvide inputs for improvements in counselling programmes and servicesDesign, develop and/or facilitate wellbeing training initiatives and wellbeing portfolio / project annuallyMaintain professional, legal and ethical standardsAdhere to professional standards in clinical, legal and ethical practices, ensuring client consent and confidentiality and proper data privacy protocol in counsellingMonitor staff adherence to professional standards in clinical, legal and ethical practices and assist in the development of clear data privacy protocolAssist in development of quality improvement projects to improve client care and servicesDocument and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.Use data-driven insights to identify gaps and drive improvements to counselling in line with the organisation's strategic directionDemonstrate expertise in counselling, pursuing additional trainings in specialised areas and developing a professional point of viewCommunity approach to case interventionWork collaboratively with and make recommendations to schools, student service offices, Halls of Residence, Support and Care Team, etc. to facilitate a campus community approach towards managing students with mild to moderate mental health issuesWork in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with mild to moderate mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues)Leads NTU community, i.e. colleges and schools, outreach initiativesLiaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the studentsRefer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment planAdministrative support in University Counselling Centre (UCC)Support the daily operations of UCC, ensuring efficient and effective functioningEngage in data analysis and collationPerform additional duties as assigned by Head, UCC or Director, UWOThe requirements include :Master’s degree in counsellingClinical member and registered counsellor with the Singapore Association for Counselling (SAC)At least five (5) years of professional counselling experienceProficiency in professional counselling approaches and tools to help clients with diverse issues and conditionsExperience in working with young adults, preferably in an educational settingExperience in working in a multi-disciplinary team is advantageousStrong attention to detail and commitment to maintaining accuracy in all operational aspectsStrong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilitiesPossess professional values that are in line with the Code of Ethics of SACPossess good interpersonal and communication skillsProficiency in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)A good team player who is able to work independentlyWe regret that only shortlisted candidates will be notified.Hiring Institution: NTU