Senior Collections Systems Lead

OCBC Bank; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Community initiatives

Learning and development

Job summary

OCBC Bank in Singapore is seeking a detail-oriented Collections System Administrator to support and optimize our collections systems and applications, ensuring smooth daily operations and driving system improvements.

You will work with business stakeholders and technical teams to gather requirements, lead UAT, run queries, generate reports, and ensure compliance with policies while strengthening infrastructure.

Qualifications

• Relevant tertiary qualification in Information Technology, Computer Science, or a related field.
• Proven organizational skills with exceptional attention to detail; adept at tracking multiple tasks and ensuring deadlines and compliance.

Responsibilities

• Monitor day-to-day operations of Collections systems and related applications; review batch exceptions and resolve issues promptly.
• Execute data extraction, run queries, and generate reports for reporting, analytics, and operational decisions.
• Collaborate with stakeholders and tech teams to gather system specs and define requirements for collections projects.
• Lead and participate in user acceptance testing to ensure new functionalities meet business needs and quality standards.
• Drive continuous improvement to enhance system efficiency and build scalable future capabilities.

Skills

MS Office

SQL

Attention to detail

Communication

Agile

Collections knowledge

Education

IT / CS degree

Tools

SQL

Job description

OCBC Bank in Singapore is seeking a detail-oriented Collections System Administrator to support and optimize our collections systems and applications, ensuring smooth daily operations and driving system improvements.

You will work with business stakeholders and technical teams to gather requirements, lead UAT, run queries, generate reports, and ensure compliance with policies while strengthening infrastructure.