Senior Cloud Services Delivery Manager

Xtremax; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading cloud services provider in Singapore is seeking a Managed Service Delivery Manager to oversee cloud and infrastructure services. This role requires strong client engagement skills, operational management capabilities, and experience in cloud operations. The ideal candidate will manage relationships and identify service opportunities, ensuring high-quality delivery while supporting account growth. Strong knowledge of cloud platforms like AWS and Azure is essential for success in this position.

Qualifications

• Strong background in cloud operations or managed services delivery.
• Proven experience in a Service Delivery Manager or Operations Manager role.
• Experience managing enterprise accounts.
• Comfortable handling client-facing responsibilities.
• Familiarity with ITIL processes is preferred.

Responsibilities

• Act as the primary point of contact for assigned accounts.
• Oversee end-to-end delivery and operations of services.
• Work with internal teams for service execution and improvement.
• Ensure compliance with security standards and client requirements.
• Support account growth through upselling and cross-selling services.

Skills

Cloud operations

Infrastructure support

Stakeholder management

Problem-solving

Communication

Tools

AWS

Azure

GCP

Job description

A leading cloud services provider in Singapore is seeking a Managed Service Delivery Manager to oversee cloud and infrastructure services. This role requires strong client engagement skills, operational management capabilities, and experience in cloud operations. The ideal candidate will manage relationships and identify service opportunities, ensuring high-quality delivery while supporting account growth. Strong knowledge of cloud platforms like AWS and Azure is essential for success in this position.