Senior Case Manager — High-Net-Worth Proposals

Prudential Plc; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Prudential Plc in Singapore is seeking a seasoned professional to manage a portfolio of new proposals within High Net Worth policies, coordinating submission tracking and issuance while working with internal and external stakeholders.

The role emphasizes team leadership, data-driven analysis, and regular KPI reporting, with strong MS Office skills and the ability to navigate a fast-paced insurance environment.

Qualifications

• Customer oriented with good interpersonal and communication skills.
• Confident in decision making and problem solving.
• Ability to adapt to fast-paced and challenging work situations.
• Enjoy working with people at all levels.
• IT savvy with strong analytical skills.
• Proficient in MS Office (Excel)

Responsibilities

• Supervising and setting priorities for the team.
• Analyze and solve problems without clear precedence.
• Acts as a resource for colleagues to provide expertise advice/coaching.
• Manage High Net Worth portfolio of new proposals including tracking of submission and issuance.
• Regular reporting to management on the team’s key performance indicators.
• Liaison between distribution channels and underwriters on pre-issuance and post-issuance transactions as well as enquiries.
• Work closely with relevant department on all new business matters relating to High-Net-Worth policies.

Skills

Interpersonal communication

Analytical skills

Decision making

Adaptability

Team collaboration

IT savvy

Education

Degree in Business Administration/Management

Tools

MS Office

Excel

Job description

Prudential Plc in Singapore is seeking a seasoned professional to manage a portfolio of new proposals within High Net Worth policies, coordinating submission tracking and issuance while working with internal and external stakeholders.

The role emphasizes team leadership, data-driven analysis, and regular KPI reporting, with strong MS Office skills and the ability to navigate a fast-paced insurance environment.