Senior Business Analyst: Drive Transformation & Data Insights

alpsoft technologies pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

alpsoft technologies pte. ltd. is seeking an experienced Business Analyst to lead requirements gathering and analysis across stakeholder interviews, workshops, and user stories.

You will define acceptance criteria, map processes, and draft functional specifications to guide product delivery. The role emphasizes cross-functional collaboration with product, UX, engineering, and operations, enabling data-driven decisions with SQL, Power BI, and dashboards, and supporting Agile/Scrum teams through

Qualifications

• 5+ years' experience in Business Analysis, Digital Transformation, Product Delivery, or related roles.
• Strong experience in requirements gathering, user stories, acceptance criteria, process mapping, and business analysis.
• Proven ability in stakeholder management, workshop facilitation, and cross-functional collaboration.
• Hands-on experience with Agile/Scrum, UAT/testing, Jira, Confluence, and process visualisation tools such as Visio, Lucidchart, or Miro.
• Strong analytical and problem-solving skills, with experience using SQL, Excel, Power BI/Tableau or similar data tools to generate actionable insights.

Responsibilities

• Lead requirements gathering and analysis through stakeholder interviews, workshops, user stories, acceptance criteria, process flows, and functional specifications.
• Analyse and improve business processes, identifying gaps, inefficiencies, and opportunities for structural improvements.
• Facilitate cross-functional collaboration across business, product, UX, engineering, operations, and other stakeholders to align requirements and priorities.
• Support solution design and validation through prototyping, POCs, pilots, user research, testing, UAT, and defect resolution.
• Perform data analysis and provide insights using SQL, Excel, dashboards, and visualisation tools to support evidence-based decisions.
• Support Agile delivery and continuous improvement, including backlog refinement, sprint planning, delivery tracking, stakeholder communication, and mentoring juniors BA.

Skills

Requirements gathering

Stakeholder management

Cross-functional collaboration

Process mapping

Analytical thinking

Mentoring juniors

Tools

Jira

Confluence

Visio

Lucidchart

Miro

SQL

Power BI

Tableau

Job description

alpsoft technologies pte. ltd. is seeking an experienced Business Analyst to lead requirements gathering and analysis across stakeholder interviews, workshops, and user stories.

You will define acceptance criteria, map processes, and draft functional specifications to guide product delivery. The role emphasizes cross-functional collaboration with product, UX, engineering, and operations, enabling data-driven decisions with SQL, Power BI, and dashboards, and supporting Agile/Scrum teams through