Senior Business Analyst – Corporate Digital Banking & Payments

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

NTT SINGAPORE PTE. LTD. is seeking a Senior Business Analyst to support a major corporate digital banking platform transformation for Corporate and SME customers in Singapore.

The role focuses on defining requirements for payments, cash management, account services and transaction workflows. You will partner with Product Owners, UX/UI designers and technology teams, produce BRDs and FSDs, participate in Agile ceremonies, and ensure solutions meet security and regulatory standards.

Qualifications

• Minimum 5 years hands-on BA experience, ideally digital banking.
• At least 2 years direct Corporate/ SME banking experience.
• Experience in corporate internet banking or transaction banking platforms.
• Strong knowledge in corporate payments, cash management, domestic and cross-border payments, bulk payments, account services, trade finance.
• Hands-on experience gathering requirements and preparing BRDs, FSDs and user stories.
• Understanding of entitlements, maker-checker controls and multi-level approvals.
• Experience collaborating with Product Owners, UX/UI designers and delivery teams.
• Strong knowledge of Agile/Scrum.
• Familiarity with JIRA, Confluence and process-mapping tools.
• Excellent communication and stakeholder management.

Responsibilities

• Partner with Product Owners and business stakeholders to gather, analyse and document functional and non-functional requirements for corporate digital banking platforms.
• Define corporate banking capabilities across payments, cash management, account services, trade finance, corporate cards, loans and user administration.
• Prepare detailed BRDs, FSDs, user stories, acceptance criteria, process flows and customer journey maps.
• Analyse and document corporate payment workflows, including domestic and cross-border transfers, bulk payments, beneficiary management and transaction approvals.
• Define requirements for corporate user administration, role-based access, maker-checker workflows, authorisation matrices and multi-level approvals.
• Collaborate closely with UX/UI designers to review wireframes, screen flows and digital banking user journeys.
• Work with solution architects, developers and integration teams to translate business requirements into scalable functional and technical solutions.
• Participate in Agile ceremonies, including backlog refinement, sprint planning, requirement walkthroughs and feature demonstrations.
• Support SIT/UAT activities, functional validation, defect resolution and business sign-off.
• Ensure delivered solutions meet business, operational, security and regulatory requirements.

Skills

Business Analysis

Agile/Scrum

Stakeholder Mgmt

JIRA

Confluence

BRD/FSD Docs

User Stories

Digital Banking

Payments & Trade

Tools

Figma

Job description

Senior Business Analyst – Corporate Digital Banking & Payments

Employment Type: 12-Month Renewable Contract
Location: Singapore
Industry: Banking / Financial Services
Specialisation: Business Analysis / Digital Banking / Transaction Banking

About the Opportunity

Are you an experienced Business Analyst passionate about transforming how businesses bank digitally?

We are looking for a skilled Senior Business Analyst – Corporate Digital Banking to support a major digital banking platform transformation initiative with a leading financial institution in Singapore.

You will play a key role in designing and enhancing digital banking experiences for Corporate and SME customers, covering corporate payments, cash management, account services, user administration and transaction approval workflows.

This is an excellent opportunity to work alongside Product Owners, UX/UI designers, technology teams and business stakeholders to deliver modern, scalable corporate banking solutions.

Key Responsibilities

• Partner with Product Owners and business stakeholders to gather, analyse and document functional and non-functional requirements for corporate digital banking platforms.

• Define and enhance corporate banking capabilities across payments, cash management, account services, trade finance, corporate cards, loans and user administration.

• Prepare detailed Business Requirement Documents (BRDs), Functional Specifications (FSDs), user stories, acceptance criteria, process flows and customer journey maps.

• Analyse and document corporate payment workflows, including domestic and cross-border transfers, bulk payments, beneficiary management and transaction approvals.

• Define requirements for corporate user administration, role-based access, maker-checker workflows, authorisation matrices and multi-level approvals.

• Collaborate closely with UX/UI designers to review wireframes, screen flows and digital banking user journeys.

• Work with solution architects, developers and integration teams to translate business requirements into scalable functional and technical solutions.

• Participate in Agile ceremonies, including backlog refinement, sprint planning, requirement walkthroughs and feature demonstrations.

• Support SIT/UAT activities, functional validation, defect resolution and business sign-off.

• Ensure delivered solutions meet business, operational, security and regulatory requirements.

Requirements

• Minimum 5 years of hands-on Business Analyst experience, preferably involving digital banking platforms.

• At least 2 years of direct Corporate / SME / Business Banking experience.

• Practical experience working on corporate internet banking, business banking digital channels or transaction banking platforms.

• Strong functional knowledge in one or more of the following:

  • Corporate payments and fund transfers

  • Cash management and liquidity management

  • Domestic and cross-border payments

  • Bulk payments and file uploads

  • Corporate account services and user administration

  • Trade finance or corporate lending

• Hands‑on experience gathering business requirements and independently preparing BRDs, FSDs, user stories, process flows and acceptance criteria.

• Good understanding of corporate user entitlements, maker‑checker controls, transaction limits and multi‑level approval workflows.

• Experience collaborating with Product Owners, UX/UI designers and technology delivery teams.

• Strong knowledge of Agile/Scrum delivery methodologies.

• Familiarity with JIRA, Confluence and process‑mapping tools.

• Excellent communication, analytical, problem‑solving and stakeholder management skills.

Good to Have

• Experience with enterprise corporate digital banking platforms or similar corporate internet banking solutions.

• Understanding of ISO 20022, SWIFT, RTGS, FAST, cross‑border payments or payment integration workflows.

• Experience with Figma, customer journey mapping or design‑thinking methodologies.

• Exposure to API integration, microservices or micro‑frontend‑based digital platforms.

• Experience delivering banking transformation initiatives across multiple countries or regional markets.

Why Join This Opportunity?

• Contribute to a large‑scale corporate digital banking transformation programme.

• Work on business‑critical digital banking features used by Corporate and SME customers.

• Collaborate with experienced Product Owners, UX specialists and banking technology teams.

• Gain exposure to modern banking architecture, digital customer experiences and Agile product delivery.

• Opportunity for contract renewal based on project requirements and performance.