[2yrs contract] Business Analyst – Technology Solutions – Corporate (Payment)

OCBC; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits and learning & dev.

Wellbeing and growth programs

Job summary

OCBC in Singapore is seeking a Regional Business Analyst in IT to drive transformation and product development in the Cash Management domain, covering payment and collection solutions. You will bridge business, operations, and technology, engaging stakeholders regionally to propose build and implementation strategies.

The role requires extensive payments experience, expertise in SWIFT/ISO20022, and a track record in payment transformation projects, with strong communication and leadership

Qualifications

• 6-10+ years of experience as a Business Analyst in payments or financial services.
• End-to-end knowledge of Payments from customer initiation to backend settlement and posting.
• Strong expertise in cross-border payments and high-value payment systems.
• Solid understanding of SWIFT, ISO 20022/MX messaging standards.
• Proven experience in payment transformation, migration, or regulatory projects.
• Strong analytical and problem-solving skills with attention to detail and excellent written and spoken communication.

Responsibilities

• Support Enterprise Payment Services platform transformation portfolios across multiple initiatives and agile squads.
• Lead workshops, requirement sessions, and stakeholder alignment across teams.
• Gather, document, and validate business and functional requirements regionally.
• Act as SME on SWIFT messaging and cross-border payment processes; break down complex problems.
• Analyze regional business processes to harmonize design and enable end-to-end processing where possible.
• Support architecture and project teams to ensure target operating models progress as planned.
• Prepare and review test scenarios; support SIT/UAT to ensure business needs are met.
• Develop clear, concise, and visually appealing decks for senior stakeholders.

Skills

Cross-border payments

SWIFT knowledge

Agile/SCRUM

Stakeholder management

Communication skills

Problem solving

Tools

PowerPoint

Visio

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Description:

• A Regional Business Analyst role in IT department to support strategic business solution, drive transformation and product development in the Cash Management domain which can cover Payment and Collection solutions for the Group.
• This role sits at the intersection of business, operation, and technology, driving critical payment and collection initiatives and ensuring seamless delivery.
• Able to effectively and efficiently engage business to understand their business strategy and product requirement to propose a build & implementation strategy that can meet their needs.
• Play a consultant role to business to propose options for consideration and drive outcome.
• Ensure harmony, scalability and compatibility of proposed solution across the Group with regional mindset.
• Able to navigate various dependencies and streams to achieve best outcome for the business within stipulated timeframe and resources provided.
• Stay abreast of market/industry trends and best practices to proactively recommend innovative solutions for business.

Key Roles and Responsibilities:

• Support Enterprise Payment Services platform transformation portfolio as a Business Analyst that can cover multiple initiatives/agile squads and work closely with business partners to drive outcome to meet business objectives.
• Drive workshops, requirement sessions, and stakeholder alignment across multiple teams.
• Gather, document, and validate business and functional requirements with stakeholders regionally.
• Act as a subject matter expert on SWIFT messaging (e.g. MT/MX formats) and cross-border payment processes. Able to breakdown complex problems into clear, structured requirements and solutions.
• Conduct analysis of regional business process, operations and technology solutions to harmonize design and build for maximum output in terms of digital adoption and end to end straight through processing, where possible.
• Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures and technology stack.
• Prepare/review test scenarios and test cases, provide support for SIT, UAT and other related activities to ensure business needs are met.
• Develop clear, concise, and visually appealing decks for senior stakeholders.

Requirement:

• 6 - 10+ years of experience as a Business Analyst in payments or financial services.
• Possess end to end business knowledge of Payments all the way from customer initiation via various channels to backend fulfilment, settlement, and financial posting.
• Strong expertise in cross-border payments and high-value payment systems.
• Solid understanding of SWIFT network and messaging standards (ISO 20022/MX).
• Proven experience working on payment transformation, migration, or regulatory projects.
• Strong analytical and problem-solving skills with the ability to assimilate information quickly with attention to details.
• Excellent oral and written communication skills, including documentation and presentation skills.
• Proficiency in presentation tools with strong storytelling ability.
• Able to prioritise tasks and work under pressure with tight deadlines and/or multiple projects.
• Strong interpersonal skills to liaise with business stakeholder and other subject matter experts.
• Demonstrate experience and the ability to work in a culturally diverse and geographically distributed cross-functional teams and build relationships with stakeholders at all levels of the organization.
• Understanding of technology and development lifecycle - experience in both SDLC & Agile/SCRUM delivery.

Side note:

• This role requires 100% Work In office, at Punggol.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.