Senior Bus Interchange Operations Manager

SBS Transit Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SBS Transit Limited in Singapore seeks a seasoned operations leader to manage a large interchange group of around 400 staff and Bus Captains, ensuring high-quality service across all operations.

The role focuses on implementing policies, achieving reliability, safety, customer service, and maintenance KPIs while coordinating with multiple teams in a fast-paced environment. Strong leadership and communication are essential for success.

Qualifications

• Degree in any discipline with minimum 10 years' work experience, including managing large workforce.
• Strong leadership and people management abilities.
• Ability to handle daily operational contingencies in fast-paced settings.
• Excellent communication and interpersonal skills.
• Independent worker with minimal supervision.

Responsibilities

• Oversee a bus interchange group with ~400 staff and Bus Captains to deliver quality service.
• Implement policies and achieve KPIs on reliability, safety, customer service, security, and maintenance of interchanges.

Skills

Staff management

Operational leadership

Interpersonal skills

Education

Bachelor's degree

Job description

SBS Transit Limited in Singapore seeks a seasoned operations leader to manage a large interchange group of around 400 staff and Bus Captains, ensuring high-quality service across all operations.

The role focuses on implementing policies, achieving reliability, safety, customer service, and maintenance KPIs while coordinating with multiple teams in a fast-paced environment. Strong leadership and communication are essential for success.