Senior Brand Ambassador Immersive Auto Experience Lead

Expand Communications Pte. Ltd.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Expand Communications Pte. Ltd. is seeking a Senior Guru (Senior Brand Ambassador) to lead discovery tours and deliver compelling brand storytelling at Hyundai Motor Group Innovation Center Singapore.

You will support the visitor experience team, mentor colleagues, and ensure high standards of service while representing Hyundai’s brand identity and advanced automotive technologies to diverse audiences.

Qualifications

• Minimum 3 years of experience in customer experience, automotive brand representation, hospitality, tourism, visitor attractions, or experiential marketing.
• Proven experience supporting Hyundai-branded products, automotive customer experiences, or related visitor experience operations.
• Strong knowledge of Hyundai Motor Group’s brand philosophy and customer experience standards.
• Fluent spoken English for presentations to diverse audiences.
• Top-level Korean proficiency for Korean tours and scripts.

Responsibilities

• Lead discovery tours for public visitors, corporate delegations, and VIP guests.
• Deliver storytelling communicating Hyundai’s brand philosophy and technologies.
• Facilitate demonstrations across zones to enhance visitor understanding.
• Provide accurate information on Hyundai products and visitor experiences.
• Coach and mentor junior Gurus and support onboarding.

Skills

Customer experience

Brand representation

Hospitality

Tourism

Experiential marketing

Public speaking

Mentoring

Organizational skills

Education

Diploma or higher in Hospitality/Tourism/Business/Communications/Education

Job description

Expand Communications Pte. Ltd. is seeking a Senior Guru (Senior Brand Ambassador) to lead discovery tours and deliver compelling brand storytelling at Hyundai Motor Group Innovation Center Singapore.

You will support the visitor experience team, mentor colleagues, and ensure high standards of service while representing Hyundai’s brand identity and advanced automotive technologies to diverse audiences.