Senior Banking Relationship Manager — Growth & Cross-Sell

RHB Singapore; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

RHB Singapore is seeking an experienced sales leader for consumer retail banking. The role focuses on acquiring new customers, increasing product penetration, and cross-selling bank products while maintaining strong service standards.

Candidates should hold a CMFAS certification, possess a bachelor’s degree in a related field, and bring 10+ years of consumer banking experience with loan exposure. Excellent communication and teamwork are essential.

Qualifications

• Bachelor’s degree in Banking, Business Administration, Economics, or related field.
• CMFAS Certification.
• 10+ years in consumer retail banking with secured/unsecured loan exposure.
• Excellent communication and interpersonal skills.
• Highly motivated and a strong team player.

Responsibilities

• Organize, execute, and participate in sales activities and programs.
• Acquire new customers and increase product penetration within the existing client base.
• Support and participate in marketing initiatives for customer acquisition and retention.
• Provide ongoing servicing of client accounts and identify opportunities to deepen relationships.
• Promote and cross-sell the Bank's products and services to expand customers' share of wallet.
• Ensure high service standards and promptly address customer enquiries and servicing needs.
• Adhere to internal policies and regulatory requirements while maintaining a strong customer service experience.
• Ensure all sales activities comply with internal and external regulatory guidelines.

Skills

Communication skills

Interpersonal skills

Team player

Sales experience

Banking product knowledge

Education

Bachelor’s degree in Banking, Business Administration, Economics, or related field

Job description

RHB Singapore is seeking an experienced sales leader for consumer retail banking. The role focuses on acquiring new customers, increasing product penetration, and cross-selling bank products while maintaining strong service standards.

Candidates should hold a CMFAS certification, possess a bachelor’s degree in a related field, and bring 10+ years of consumer banking experience with loan exposure. Excellent communication and teamwork are essential.