Senior/Associate Executive, Medical Registry

Singapore National Eye Centre; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

Singapore National Eye Centre is seeking an Executive to support the Health Information Management Services team in processing medical reports and liaising with departments to ensure timely and secure delivery of documents. The role also involves handling invoicing, settlements, and billing related to report requests.

Ideal candidates hold a Diploma or higher, have at least 1 year of experience, and demonstrate strong communication and analytical skills with a collaborative mindset.

Qualifications

• Diploma or advanced diploma required.
• At least 1 year of working experience.
• Good communication and analytical skills.
• Team player with spirit of collaboration.

Responsibilities

• Assist requesters in applications for reports and handle email/phone enquiries.
• Process medical reports requests: verify details, identify request type, provide records, monitor progress, and update requesters.
• Liaise with departments and obtain doctor-in-charge approval for releasing reports, ensuring secure delivery to requesters.
• Coordinate with internal stakeholders for timely completion of medical reports and transcribe reports.
• Generate invoices, perform daily settlements, consolidate cashier functions, and bill external institutions for report requests.

Skills

Communication

Analytical

Education

Diploma or higher

Job description

You are required to support the Manager, Executive and Team Leaders of Health Information Management Services to achieve operational key performance areas and improve overall service standards and deliverables progressively. Key responsibilities include processing the application and management of medical reports. Additional key responsibility for Senior/Associate Executive includes managing staff rostering, training & development and participating in improvement projects.

Job Responsibilities:

• Assists requesters in their applications for reports and attends to email and phone enquiries.


• Process medical reports requests which include verifying details of application for medical reports, identifying type of request required, providing supporting medical records for doctor's reference, monitoring and tracking progress of requests and update requester accordingly.


• Liaise with various departments and seek approval from doctor-in-charge for releasing of medical reports and ensure reports are sent to requestors in a secure manner.


• Liaise with internal stakeholders for the timely completion of medical reports and transcribe medical reports.


• Maintain Proper accounting processes - generate invoice for each application, conduct daily settlement and consolidation of cashier functions, generate billing request forms to bill external institutions on report requests and generate payment list of processed medical reports

Job Requirements

• Diploma, Advanced/Higher/Graduate Diploma.


• Minimally one year of working experience.


• Good communication and analytical skill


• Positive team player with spirit of collaboration