Senior Associate Engineer - Telecom & NMS Operations

Singapore Telecommunications Limited; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

Singtel is building an AI-first telco for the future, connecting people and businesses through trusted networks and intelligent digital services. The role focuses on pre-sales and project planning for telecom pipelines, coordinating provisioning, upgrades and incident management to ensure on-time delivery.

Ideal candidates have a Diploma in Engineering (telecom/ICT), at least 1 year in telecom, and strong communication skills to work with internal teams, consultants and authorities.

Qualifications

• Diploma in Engineering, preferably in Telecommunication, Info-communications Technology or equivalent.
• At least 1 year experience in Telecommunications, preferably in NMS and command centre.
• Strong working knowledge in telecommunications infrastructure.
• Independent, self-driven, customer focused and able to work under pressure, especially during urgent circuit provisioning and emergencies.
• Good communication skills, team player, willing to learn.

Responsibilities

• Support bid quotations, routing proposals, site surveys and project planning for telecom pipelines and networks.
• Coordinate circuit provisioning, network upgrades, relocations, migrations and diversions to ensure timely delivery.
• Liaise with internal teams, consultants, developers and authorities to resolve issues and enable project implementation.
• Monitor network performance and coordinate fault restoration to meet SLAs.
• Manage service incidents, maintain network records and support BC planning and incident updates.
• Coordinate contractors and monitor project expenditure; verify completed works and vendor payments.

Skills

Communication skills

Project planning

Stakeholder coordination

Team player

Handle high-pressure situations

Education

Diploma in Engineering (Telecommunication/Info-communications Technology)

Tools

Network Management System (NMS)

Job description

Singtel is building an AI-first telco for the future, connecting people and businesses through trusted networks and intelligent digital services. The role focuses on pre-sales and project planning for telecom pipelines, coordinating provisioning, upgrades and incident management to ensure on-time delivery.

Ideal candidates have a Diploma in Engineering (telecom/ICT), at least 1 year in telecom, and strong communication skills to work with internal teams, consultants and authorities.