SVP, Site Reliability Engineering Lead, SRE & Governance, Group Technology

DBS; Singapore; Vor Ort; SGD 260.000 - 480.000; Vollzeit

Zusammenfassung

DBS Asia Hub in Singapore is seeking a Senior Vice President of Site Reliability Engineering to lead a 24/7 infrastructure and reliability engineering function across hybrid cloud and on-premises environments.

You will drive resilience, automation, and operational excellence while aligning with risk, compliance, and business goals. The role requires deep SRE expertise and leadership experience in large, regulated environments.

Qualifikationen

• 18+ years of IT infrastructure, SRE, or production operations experience.
• Proven leadership of large-scale 24/7 infrastructure teams in financial services.
• Strong experience in hybrid cloud, data center, and enterprise platforms.

Aufgaben

• Lead and manage a distributed 24/7 SRE infrastructure team, including shift-based operations and incident response coordination.
• Define and execute the SRE strategy aligned to enterprise technology and business priorities.
• Drive SLA/SLO/SLI frameworks to ensure reliability and performance targets across hybrid cloud/on-prem environments.
• Oversee end-to-end reliability of platforms including OpenShift, Kubernetes, VMware, Windows/Linux, TWS, and databases.
• Champion automation, error budgets, toil reduction, and observability improvements.

Kenntnisse

SRE leadership

Hybrid cloud

OpenShift/Kubernetes

Incident management

Automation

Tools

OpenShift/Kubernetes

Jobbeschreibung

SVP, Site Reliability Engineering Lead, SRE & Governance, Group Technology### SVP, Site Reliability Engineering Lead, SRE & Governance, Group TechnologyApply: Singapore - East: Full time: Posted Today: WD90347**Role Summary**The SVP, Site Reliability Engineering (SRE), will lead and oversee the **24/7 infrastructure operations and reliability engineering function** across critical platforms including **Hypervisors (VPC, EPC, OPC), OpenShift , Windows, Databases, TWS, and Mainframe environments**. This role is responsible for driving **resilience, scalability, automation, and operational excellence** across hybrid cloud and on-premises environments, while ensuring alignment with business, risk, and regulatory expectations. **Key Responsibilities****Leadership & Governance*** Lead and manage a **distributed 24/7 SRE infrastructure team**, including shift-based operations and command center functions* Define and execute the **SRE strategy** aligned to enterprise technology and business priorities* Establish strong governance across **incident, problem, change, release, and capacity management*** Drive **SLA/SLO/SLI frameworks** to ensure service reliability and performance targets**Infrastructure & Platform Ownership*** Oversee end-to-end reliability of infrastructure platforms:**Cloud & Container**: VPC, OpenShift, Kubernetes**Compute & Virtualization**: Hypervisors (VMware/others), private cloud platforms**Enterprise Platforms**: Windows, Unix/Linux, TWS, Mainframe, Databases* Ensure high availability, resilience, and disaster recovery readiness across all critical systems* Own infrastructure lifecycle including **capacity planning, patching, upgrades, and decommissioning** **Reliability Engineering & Automation*** Champion **SRE principles** including error budgets, toil reduction, and automation-first mindset* Drive **end-to-end observability strategy** (monitoring, logging, tracing)* Lead initiatives to reduce **MTTR, incident volume, and manual operational effort*** Scale automation across **deployment, patching, incident resolution, and self-healing capabilities** **Operational Excellence*** Ensure **24/7 monitoring, incident response, and recovery processes** are robust and continuously improved* Lead major incident management and **command bridge coordination for critical outages*** Conduct **RCA, trend analysis, and preventive engineering improvements*** Embed **ITIL best practices** across service management processes **Risk, Compliance & Security*** Identify infrastructure risks and drive **proactive mitigation strategies*** Ensure compliance with **regulatory, audit, and internal security requirements*** Partner with security teams on **hardening, vulnerability management, and access controls** **Stakeholder & Cross-Functional Collaboration*** Collaborate with **application, DevOps, security, architecture, and business teams** to improve system reliability* Provide leadership in **large-scale transformation programs (cloud adoption, infra modernization, SRE maturity)*** Act as a key interface with **senior management and external stakeholders****People & Talent Development*** Build and develop a **high-performing SRE organization** across L1/L2/L3 layers* Drive **fungibility, cross-skilling, and leadership development** within the team* Mentor senior leaders and establish clear **career progression frameworks** **Requirements****Experience*** **18+ years of experience** in IT infrastructure, SRE, or production operations* Proven leadership in managing **large-scale 24/7 infrastructure teams in banking/financial services*** Strong experience in **hybrid cloud, data center, and enterprise platforms****Technical Expertise*** Deep expertise in:**Cloud platforms** (private/public cloud architectures)**Container platforms** (OpenShift/Kubernetes)**Hypervisors & virtualization technologiesOperating systems** (Windows, Linux/Unix)**Databases** (MariaDB, Postgres, MSSQL, Redis, DB2)**Enterprise scheduling & legacy systems** (TWS, Mainframe)* Strong understanding of **DevOps, CI/CD, and infrastructure as code****Leadership & Functional Skills*** Strong strategic thinking with ability to **translate business goals into technology outcomes*** Excellent **incident leadership and crisis management skills*** Proven track record of driving **automation and operational transformation*** Strong stakeholder management and executive communication skills **Other Skills*** Expertise in **ITIL / Service Management frameworks*** Strong **analytical, problem-solving, and decision-making capabilities*** Ability to manage **high-pressure situations and multiple priorities** **Key Success Metrics (Optional for your slide/JD refinement)*** Infrastructure availability (SLA/SLO adherence)* Reduction in **MTTR / incident volume*** Automation coverage & reduction in manual toil* Capacity utilization and cost optimization* Audit and compliance adherence **Location:**DBS Asia Hub**Job:**Technology**Schedule:**Regular**Employee Status:**Full time### Why join us?*DBS is more than a bank —**we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world.*### About UsDBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia.Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023.DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.