Senior Assistant Manager, Collaborating Centres Support Office

NHG Health; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

NHG Health in Singapore invites a Senior Assistant Manager to lead workforce transformation initiatives within CHI’s Collaborating Centres’ Support Office. You will collaborate with CHA, CAPE and CANS, and work closely with NHG’s CHI network to translate knowledge into better care models.

You will synthesize knowledge platforms, map resources, drive innovation adoption, coordinate large events, and report progress to the Directors. A strong team player with proactive mindset is required.

Responsibilities

• To support development and execution of an innovation roadmap/framework with the Directors of CHA, CAPE and CANS in the area of workforce transformation.
• To synthesise knowledge management platforms and tools and develop practical solutions for better care models.
• To identify and leverage potential funding programmes and partners for workforce transformation initiatives under NHG - CHI.
• To promote a culture of innovation by creating thought leadership opportunities and partnerships across CHI offices, NHG Population Health Campus networks.
• To lead development and curation of community enabling and patient education programmes, training curriculum and assessment tools for volunteers, caregivers and healthcare professionals.
• To support the secretariat team for quarterly Collaborating Centre Meetings and department meetings, and track timelines and milestones.

Job description

Reporting to the Senior / Manager, CHI’s Collaborating Centres’ Support Office (CSO), the Senior Assistant Manager will build synergy as one CHI team - collaborate closely with and leverage the collective expertise, capabilities, and resources of complementary units within CAPE, CANS and CHA and the network of CHI’s industry partners. He/she must be a positive, proactive and responsible team player and collaborate closely with teams within NHG, CHI and the collaborating centres.

Responsibilities

• To support the development and execution of an innovation roadmap / framework with the Directors of CHA, CAPE and CANS in the area of workforce transformation. To synthesise new and existing knowledge management platforms and tools and develop practical solutions for delivery of better care models. This includes prioritisation of Centres’ workplans, mapping professional and community resources and building the right environment for the three collaborating centres to drive innovation adoption and knowledge translation across different spectrum of the health and social ecosystem. To identify and leverage potential funding programmes and partners as seed funding for implementation of workforce transformation initiatives and programmes under the auspice of NHG - CHI.
• To promote a culture of innovation by creating thought leadership opportunities and focused partnerships by leveraging the expertise, resources and networks of CHI’s offices, centres and academies, and NHG Population Health Campus’ strategic partner networks. Map professional and community assets to deepen the relationship and networks to facilitate and support meaningful knowledge exchange. Participate in collective leadership discussions by engaging senior management and partners in driving change at the care, population health systems and ecosystem levels.
• To catalise value‑based outcomes and exchange of knowledge at professional co‑learning platforms and CoPs, involving the providers and users of the health and social care systems. To support and drive meaningful initiatives with a direct impact on patient care and population health such as improvements in health literacy and behavioural health outcomes.
• To lead the development and curation of community enabling and patient education programmes, training curriculum and learning and assessment tools to meet the needs and to build capabilities of volunteers, caregivers, residents and healthcare professionals (allied health professionals, pharmacists and nurses). This includes curriculum development, programme evaluation, continuous up‑skilling of volunteer carers with the necessary knowledge and tools to equip them for leadership positions in co‑creation of programmes, and integration of carers in NHG’s caring communities’ network.
• To support the secretariat team for the quarterly Collaborating Centre Meetings (CCMs) and Department meetings and provide timely progress reports to Director of CSO and Executive Director of CHI and keep track of the workplans, timelines and major project milestones. To lead and implement large scale community and professional networking events and festivals within set budgets, standard operating protocols, funding mechanisms and pre‑defined timelines.