Senior Assistant Manager / Assistant Manager, HR Technology

Singapore Health Services Pte Ltd (SingHealth HQ); Singapore; On-site; SGD 72,000 - 108,000; Full time

Job summary

Singapore Health Services Pte Ltd (SingHealth HQ) in Singapore seeks a Senior Assistant Manager/Assistant Manager to drive HR digitalisation. You will manage the full HRIS lifecycle—from implementation and maintenance to training and process improvement—working with stakeholders, vendors, and technology partners.

You will gather requirements, lead UAT, and ensure system rollouts are smooth. The role also includes change management, reporting, and ongoing optimization of HR processes to enhance

Qualifications

• Bachelor's degree in IT, IS, HR, Engineering, Business, or Science.
• At least 2 years of HR experience, preferably with HRIS exposure.
• Experience with SAP SuccessFactors is advantageous.
• Strong analytical and problem-solving skills with clear communication across audiences.
• Team player who can also work independently.

Responsibilities

• Gather business requirements and lead User Acceptance Testing for HRIS rollouts.
• Liaise with vendors and Synapxe to ensure timely issue resolution and successful deployments.
• Build digital capabilities through training, including the SingHealth HRIS Induction Programme, and maintain eLearning content.
• Identify opportunities to streamline and automate HR processes for better user experience.

Skills

HRIS

SAP SuccessFactors

Analytical thinking

Communication

Education

Bachelor's degree

Tools

SAP SuccessFactors

Job description

Join SingHealth's Strategic HR division and play a meaningful role in shaping how HR technology supports one of Singapore's largest public healthcare clusters. Our HR Technology team drives the digitalisation of HR processes across SingHealth, ensuring that our people systems are effective, user-friendly, and continuously improving to meet the needs of a dynamic healthcare workforce.

We are looking for a driven Senior Assistant Manager/ Assistant Manager to support HR digitalisation efforts across the cluster. You will be involved in the full lifecycle of HR information systems — from implementation and maintenance to training and process improvement — working closely with internal stakeholders, vendors, and technology partners to deliver reliable and efficient HR technology solutions.

What You Will Do:

You will gather business requirements, lead User Acceptance Testing, and liaise with vendors and Synapxe to ensure successful system rollouts and timely resolution of issues. As part of change and problem management, you will review and validate HR Information System (HRIS) change requests, obtain stakeholder buy-in, and work with support partners to address system problems promptly. You will also attend to staff queries, manage HRIS authorisation roles, and generate reports as required to support day-to-day HR operations.

A key part of your role involves building digital capabilities across the HR function. You will develop and deliver training sessions, including the SingHealth HRIS Induction Programme, and keep eLearning content current and relevant. Beyond maintaining existing systems, you will proactively identify opportunities to streamline and automate HR processes, contributing to a better experience for both HR practitioners and the employees they support.

Job Requirements:

• Bachelor's degree in Information Technology, Information Systems, Human Resources, Engineering, Business, or Science
• At least 2 years of relevant experience in HR, preferably with exposure to HRIS
• Experience with SAP SuccessFactors will be an advantage
• Strong analytical and problem-solving skills, with the ability to communicate clearly across technical and non-technical audiences
• Ability to work both collaboratively within a team and independently when required