Senior Assistant Director (Systems & Payroll)

accountant-general's department (singapore); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Accountant-General's Department (Singapore) in Singapore is seeking an experienced professional to support central payroll, pensions, and medical billing operations within the HRP system. You will identify process improvements, translate HR policy changes into system solutions, and strengthen financial controls using data analytics while collaborating with external vendors.

The role also involves supervising a small team of officers and driving Ops-Tech initiatives to ensure compliant, efficient

Qualifications

• Tertiary education in Accountancy, Business, Finance, Analytics, IT, Systems.
• Interest in Ops-Tech with understanding of finance/payroll processes.
• Experience in managing systems is advantageous.
• Ability to propose management decisions and recommendations.
• Proficiency in Excel, Word and PowerPoint.
• Knowledge of data analytics would be an advantage.
• 9-15 years of experience.

Responsibilities

• Support central payroll, claims, pensions and medical billing operations.
• Identify opportunities to streamline processes and automate, with governance in mind.
• Translate HR policy changes into workable system solutions in compliance with requirements.
• Strengthen financial controls using data analytics to identify gaps and improvements.
• Coordinate with third-party vendors and module leads for HRP system operations.
• Develop Ops-Tech competencies through hands-on system enhancements and change management.
• Propose ways to improve service delivery to end-users.
• Supervise a small team of officers.

Skills

Payroll systems

Data analytics

Process automation

Excel

Stakeholder management

Team supervision

Finance knowledge

Policy translation

IT experience

Propose management decisions

Education

Tertiary education in Finance/Accounting

Tools

Microsoft Excel

Data analytics tools

Job description

What the role is:

You will join the Financial Reporting & Services (Ministries) Directorate which oversees the central finance operations and the administration of key AGD central systems. You will be part of the AGD Salaries and Pensions team responsible for managing the Government Human Resource and Payroll (HRP) system operations to support payroll, claims, pensions and medical billing administration.

What you will be working on:

• Supporting central operations to ensure accurate and timely payments to civil servants, pensioners, and healthcare service providers.
• Identifying opportunities for process streamlining and automation, keeping in mind system-level governance matters such as performance monitoring and reporting.
• Supporting system changes due to HR policy changes and translate policy intent and directions into workable system solutions, in compliance with business and statutory requirements.
• Strengthening financial controls of payroll, claims, pensions and medical billing operations using tools such as data analytics to identify control gaps and improvements needed. Work with third-party system vendor and multiple module/track leads of partner agencies of the HRP system to ensure smooth running of the central payroll, claims, pensions and medical billing functions as well as support system remediation and enhancements (including policy-related changes).
• Developing Ops-Tech competencies through hands‑on opportunities in working with third‑party system vendor to perform system enhancements and remediations to HRP through change impact assessment, user acceptance testing, user change management and deployment of solution.
• Proposing ways to improve service delivery to end-users.
• Supervising a small team of officers for daily operations.

What we are looking for:

Functional/Technical Competencies

• Tertiary education in Accountancy, Business, Finance, Analytics, IT, Systems or related disciplines.
• Interest in Ops-Tech work, with good understanding of finance and/or payroll processes.
• Experience in managing systems and relevant working experience will be advantageous.
• Ability to put forth proposals and recommendations for management decision‑making.
• Proficiency in basic office productivity tools, especially Excel, Word and Powerpoint.
• Knowledge of data analytics would be an advantage.
• Minimum 9-15 years of experience.

Generic Competencies

• Good critical thinking, problem‑solving and analytical skills.
• Good interpersonal, communication and stakeholder management skills.
• Good time management skills to multi‑task and handle competing priorities.
• Meticulous and a good team‑player who can work well independently with minimal supervision.
• Experience supervising small team of officers will be advantageous.

You will be notified whether you have been shortlisted within 4 weeks from the closing date of this job posting.

About Accountant-General's Department

The Accountant-General’s Department (AGD) plays an important role in making Singapore a better place through Finance. At AGD, we aim to be a future‑ready leader in transforming Public Sector finance by putting finance at the heart of our decision‑making. We do this through building a strong foundation in providing robust financial systems and processes that serve key stakeholders including our pensioners, vendors and the public sector. Our team of accounting professionals work at AGD and are deployed to the public agencies to deliver a wide range of financial and accounting‑related services to the Public Service. Together we play a critical role in helping the Government achieve its fiscal and economic objectives through sound stewardship and governance.