Senior/ Application Technology Engineer

Siltronic Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Siltronic Singapore Pte Ltd seeks a capable professional to provide a technical interface for customers, ensuring high-level communication, specification support, and advocacy. You will drive issue resolution and coordinate with internal teams to meet customer requirements.

The role requires a science/engineering degree, strong English communication, and an proactive, customer-focused mindset. You will work with database/spreadsheet tools and apply project management techniques in a

Qualifications

• Bachelor or Master degree in Science or Engineering.
• Strong customer-focused mindset with proactive approach.
• Fluent verbal and written English communication.
• Knowledge of databases, spreadsheets, statistics, and PM techniques.
• Team player with interpersonal skills and multitasking ability.

Responsibilities

• Provide best in class technical support to assigned customers and drive issue resolution.
• Coordinate with internal stakeholders to fulfill new customer requirements.
• Build relationships with customers to understand current and future technical needs.
• Interpret new specifications and establish optimal qualification and production routes.
• Collaborate with global teams to develop strategies and QIP for customer needs.
• Represent Siltronic in customer meetings and deliver clear presentations.

Skills

Proactive customer focus

Excellent communication

Team player & multitasking

Interpersonal skills

Analytical & organized

Education

Bachelor or Master degree in Science or Engineering

Tools

Database software

Spreadsheet software

Statistical software

Project management techniques

Job description

Job Summary:

Provide the technical interface for our customers. This needs a high level of internal and external communication, specification support, business development, and advocacy.

Major Responsibilities:

• Provide best in class technical support to the assigned Customers. This includes driving resolution of Customer technical issues, coordination with internal stakeholders to timely fulfil new Customer requirements and work on Customer data enquires.

• Establish a communication link and build the relationship with customers to understand their current and future technical requirements.

• Interpret new specification requirements from Customers and establish the optimal qualification and production route.

• Collaborate with global teams to develop strategies and QIP to fulfil customer needs.

• Represent Siltronic in Customer meetings including shaping external Customer presentations delivering the information, solutions effectively and following up to address Customer's needs and concerns.

• Communicate Siltronic improvement projects and process changes to Customer and coordinate for Customer qualification

Job Requirements:

• Bachelor or master degree in Science or Engineering.

• Proactive and strong customer focus

• Technical knowledge in material science and with Customer facing experience will be an added advantage.

• Effective and fluent verbal and written communication skills in English.

• Knowledge of database software, spreadsheet and statistical software, and project management techniques.

• Team player, organized, analytical, self-motivated, flexible, good interpersonal skills, and able to multi-task.

We regret to inform that only shortlisted candidates would be notified.