Senior Analyst (Contract) - Implementation - Global Transaction Banking Dept

SMBC Group; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

SMBC Group in Singapore is seeking a skilled technical writer to gather, edit, and standardize documentation across engineering, product, and operations. You will maintain a centralized repository and ensure consistency in tone and clarity.

The role requires translating complex concepts into accessible language, supporting onboarding materials and training guides, and coordinating with multiple teams to meet project milestones and standards.

Qualifications

• At least 2-5 years of experience in technical writing, documentation, or related field.
• Strong written and verbal communication skills
• Experience with documentation tools
• Ability to work cross-functionally with technical and business teams
• Strong attention to detail and organizational skills
• Bachelor's degree in English, Communications, Technical Writing, or related field (or equivalent experience)

Responsibilities

• Collaborate with subject matter experts (engineering, product, operations) to gather and validate the documents
• Edit and standardize documentation for tone, clarity, and consistency across teams
• Manage document version control and maintain a centralized documentation repository
• Translate complex technical concepts into clear, user-friendly language
• Support onboarding materials, training guides, and work on the basic implementation activities.
• Ensure documentation complies with internal style guides and industry standards
• Manage overall project activities and track project status with multiple stakeholders.
• Coordinate discussions with other branches and provide support as needed.

Skills

Written comms

Verbal comms

Cross-functional

Attention to detail

Organizational skills

Education

Bachelor’s degree in English/Communications/Technical Writing

Tools

Documentation tools

Job description

• Collaborate with subject matter experts (engineering, product, operations) to gather and validate the documents
• Edit and standardize documentation for tone, clarity, and consistency across teams
• Manage document version control and maintain a centralized documentation repository
• Translate complex technical concepts into clear, user-friendly language
• Support onboarding materials, training guides, and work on the basic implementation activities.
• Ensure documentation complies with internal style guides and industry standards
• Manage overall project activities and track project status with multiple stakeholders.
• Coordinate discussions with other branches and provide support as needed.

Key Responsibilities

• Collaborate with subject matter experts (engineering, product, operations) to gather and validate the documents
• Edit and standardize documentation for tone, clarity, and consistency across teams
• Manage document version control and maintain a centralized documentation repository
• Translate complex technical concepts into clear, user-friendly language
• Support onboarding materials, training guides, and work on the basic implementation activities.
• Ensure documentation complies with internal style guides and industry standards
• Manage overall project activities and track project status with multiple stakeholders.
• Coordinate discussions with other branches and provide support as needed.

Required Qualifications

• At least 2-5 years of experience in technical writing, documentation, or a related field. Fresh graduates with a strong interest in transaction banking or trade finance are also encouraged to apply.
• Strong written and verbal communication skills
• Experience with documentation tools
• Ability to work cross-functionally with technical and business teams
• Strong attention to detail and organizational skills
• Bachelor's degree in English, Communications, Technical Writing, or related field (or equivalent experience)