Senior Airfreight Import Specialist – Hybrid

Fuku; Singapore; Ibrido; SGD 47.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

AWS

Variable Bonus

Company transport provided

Descrizione del lavoro

Triton AI Pte Ltd is recruiting for a Freight Forwarding Coordinator focused on airfreight imports in Singapore. You will coordinate shipments with customers, overseas offices and internal teams to ensure on-time delivery and accurate documentation.

The role requires 1–4 years of customer service in freight forwarding, especially airfreight, with strong English communication. Hybrid work arrangements apply, and company transport is provided at multiple pickup points.

Competenze

• Minimum GCE O-Level qualification.
• 1–2 years of customer service experience for Executive positions, or 3–4 years for Senior Executive positions.
• Experience in freight forwarding, particularly airfreight operations, will be an advantage.
• Familiarity with shipping terms and documentation; knowledge of both air and sea freight is preferred.
• Good written and spoken English, with strong communication and interpersonal skills.
• Organised and attentive to detail, with the ability to manage competing shipment priorities.
• Proactive, responsible and able to work independently while collaborating effectively with others.
• A customer service mindset and commitment to resolving issues promptly.
• Willingness to work overtime when required.

Mansioni

• Coordinate airfreight import shipments with customers, overseas offices, agents and internal teams to ensure timely delivery.
• Respond to customer enquiries, monitor shipments and provide updates on arrivals, delays and delivery status.
• Verify shipping documents and coordinate customs clearance and import permit compliance.
• Check freight rates, supplier charges and customer approvals to ensure billing accuracy and shipment profitability.
• Resolve shipment discrepancies and service issues in collaboration with operational and warehouse teams.
• Prepare customer reports, maintain accurate shipment records and ensure timely billing handover and job closure.
• Follow customer procedures, regulatory requirements and quality, health, safety and environmental standards.

Conoscenze

Customer service

Freight forwarding

Airfreight operations

Documentation

Formazione

GCE O-Level

Descrizione del lavoro

Triton AI Pte Ltd is recruiting for a Freight Forwarding Coordinator focused on airfreight imports in Singapore. You will coordinate shipments with customers, overseas offices and internal teams to ensure on-time delivery and accurate documentation.

The role requires 1–4 years of customer service in freight forwarding, especially airfreight, with strong English communication. Hybrid work arrangements apply, and company transport is provided at multiple pickup points.