Senior AI Platform Operations Engineer- #AIDA

Singtel; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Singtel is seeking a professional to lead the next phase of AI evolution in Singapore. This role involves monitoring, optimizing availability and performance of Azure AI cloud platforms, managing incident responses, and ensuring cybersecurity operations. Candidates should possess a Bachelor’s degree in a relevant field and have 4-6 years of experience in cloud administration with expertise in Azure and Red Hat OpenShift. Strong problem-solving and leadership skills are required.

Qualifications

• 4-6 years of experience in cloud administration and/or operations.
• Deep expertise in Azure operations and monitoring services.
• Hands-on experience in observability and performance tuning for Red Hat OpenShift.

Responsibilities

• Responsible for availability monitoring and performance optimization of our Azure AI cloud platform.
• Manage incident response and implement disaster recovery strategies.
• Oversee cybersecurity operations including vulnerability management and threat detection.

Skills

Azure operations

Performance tuning for Red Hat OpenShift

Incident management

Cloud security operations

Infrastructure-as-code

Automation scripting

Problem-solving

Leadership skills

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

Terraform

PowerShell

Python

Azure Monitor

Log Analytics

Application Insights

Job description

To lead the next phase of our AI evolution, we’ve launched a new business unit AIDA – Artificial Intelligence & Data Analytics – a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose. This marks a pivotal shift in how we operate, innovate, and serve to embed intelligence into every layer of our business.

Make An Impact By

• Responsible for availability monitoring, outage detection, and performance optimization of our Azure AI cloud platform
• Ensures continuous availability, resilience, and efficiency of the Red Hat OpenShift–powered RE:AI cloud platform.
• Manage incident response, root cause analysis, and implement disaster recovery strategies to ensure business continuity
• Oversee cybersecurity operations including vulnerability management, threat detection, and access control enforcement
• Support security audits, compliance reporting, and ensure alignment with Singtel policies, regulatory frameworks and industry best practices
• Collaborate with other developer teams to integrate monitoring, automation, and security best practices into AI/ML workflows
• Drive continuous improvement in platform operations through automation, observability, and operational excellence initiatives

Skills For Success

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 4-6 years of experience in cloud administration and/or operations
• Deep expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, Application Insights
• Hands‑on experience in observability and performance tuning for Red Hat OpenShift clusters, leveraging built-in monitoring and logging tools.
• Strong background in incident management, SRE practices, and disaster recovery design
• Hands‑on experience with cloud security operations: IAM, SIEM/SOAR, vulnerability management, firewalls, endpoint detection
• Proficiency in infrastructure‑as‑code (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python)
• Familiarity with AI/ML infrastructure (AKS, GPU VMs, data pipelines, model hosting) and their operational demands
• Knowledge of security compliance frameworks (ISO 27001, CIS, NIST)
• Excellent problem‑solving, communication, and leadership skills, especially in high‑pressure incident scenarios
• Forward thinking ability to identify possible failure scenarios and formulate effective response plans