Senior AI Platform Operations Engineer

itcan pte. limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

itcan pte. limited seeks an experienced Cloud Platform SRE to ensure availability and performance of our Azure AI cloud platform built on Red Hat OpenShift.

You will monitor, detect outages, optimize performance, and drive automation and resilience across the service. Responsibilities include incident response, root cause analysis, disaster recovery design, and overseeing security operations including IAM, SIEM/SOAR.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 4–6 years of experience in cloud administration and/or operations.
• Deep expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, Application Insights.
• Hands-on experience in observability and performance tuning for OpenShift clusters, leveraging built-in monitoring and logging tools.
• Strong background in incident management, SRE practices, and disaster recovery design.
• Hands-on experience with cloud security operations: IAM, SIEM/SOAR, vulnerability management, firewalls, endpoint detection.
• Proficiency in infrastructure-as-code (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python).
• Familiarity with AI/ML infrastructure (AKS, GPU VMs, data pipelines, model hosting) and their operational demands.
• Knowledge of security compliance frameworks (ISO 27001, CIS, NIST).
• Excellent problem-solving, communication, and leadership skills, especially in high‑pressure incident scenarios.

Responsibilities

• Responsible for availability monitoring, outage detection, and performance optimization of our Azure AI cloud platform.
• Ensures continuous availability, resilience, and efficiency of the OpenShift–powered RE:AI cloud platform.
• Manage incident response, root cause analysis, and implement disaster recovery strategies to ensure business continuity.
• Oversee cybersecurity operations including vulnerability management, threat detection, and access control enforcement.
• Support security audits, compliance reporting, and ensure alignment with policies, regulatory frameworks and industry best practices.
• Collaborate with other developer teams to integrate monitoring, automation, and security best practices into AI/ML workflows.
• Drive continuous improvement in platform operations through automation, observability, and operational excellence initiatives.

Skills

Azure operations

OpenShift

Incident management

Disaster recovery

Automation scripting

Terraform

Python

PowerShell

Security monitoring

Observability

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

Azure Monitor

Log Analytics

Application Insights

Red Hat OpenShift

Terraform

Bicep

ARM

PowerShell

Python

Job description

Make an Impact by:

Responsible for availability monitoring, outage detection, and performance optimization of our Azure AI cloud platform

Ensures continuous availability, resilience, and efficiency of the Red Hat OpenShift–powered RE:AI cloud platform.

Manage incident response, root cause analysis, and implement disaster recovery strategies to ensure business continuity

Oversee cybersecurity operations including vulnerability management, threat detection, and access control enforcement

Support security audits, compliance reporting, and ensure alignment withpolicies, regulatory frameworks and industry best practices

Collaborate with other developer teams to integrate monitoring, automation, and security best practices into AI/ML workflows

Drive continuous improvement in platform operations through automation, observability, and operational excellence initiatives

Skills for Success:

Bachelor’s degree in Computer Science, Engineering, or a related field

4-6 years of experience in cloud administration and/or operations

Deep expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, Application Insights

Hands‑on experience in observability and performance tuning for Red Hat OpenShift clusters, leveraging built‑in monitoring and logging tools.

Strong background in incident management, SRE practices, and disaster recovery design

Hands‑on experience with cloud security operations: IAM, SIEM/SOAR, vulnerability management, firewalls, endpoint detection

Proficiency in infrastructure-as-code (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python)

Familiarity with AI/ML infrastructure (AKS, GPU VMs, data pipelines, model hosting) and their operational demands

Knowledge of security compliance frameworks (ISO 27001, CIS, NIST)

Excellent problem-solving, communication, and leadership skills, especially in high‑pressure incident scenarios

Forward thinking ability to identify possible failure scenarios and formulate effective response plans