Senior AI Platform Operations Engineer- #AIDA

Singtel Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading telecommunications firm in Singapore is looking for a Senior AI Platform Operations Engineer to ensure the high availability and performance of its Azure-based AI cloud platform. The role involves incident response, cybersecurity operations, and collaboration with engineering teams to integrate best practices in automation and observability. Ideal candidates will have a Bachelor's degree in Computer Science, 4-6 years of relevant experience, and strong skills in Azure operations. Join us to unlock new opportunities and accelerate your growth!

Qualifications

• 4-6 years of experience in cloud operations.
• Deep expertise in Azure monitoring services.
• Hands-on experience with cloud security operations.

Responsibilities

• Ensure high availability and performance of AI cloud platform.
• Implement proactive monitoring and incident response.
• Oversee cybersecurity operations for AI platform.

Skills

Azure operations

Cloud administration

Incident management

Cloud security operations

Infrastructure-as-code

Automation scripting

Problem-solving

Leadership skills

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Azure Monitor

Terraform

PowerShell

Job description

Senior AI Platform Operations Engineer- #AIDA

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Powering the Future with AIDA

To lead the next phase of our AI evolution, we’ve launched a new business unitAIDA–Artificial Intelligence & Data Analytics– a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose.This marks apivotal shiftin how we operate, innovate, and serve to embed intelligence into every layer of our business.

AtSingtel, this is more than a technology upgrade. It’s astrategic transformationthat redefines how value is created across the enterprise core—augmenting human capabilitiesand unlocking entirely new potential. It is a transformation journey by aligningpeople, platforms, and processesunder one cohesive strategy. Our mission is to buildAI literacy, and foster a culture whereintelligence empowers people.

We welcome you to join uson a transformational journey that’s reshaping the telecommunications industry — and redefining what’s possible with AI at its core.Grow with usin a workplace that championsinnovation, embracesagility, and putshuman potentialat the heart of everything we do.

Be a Part of Something BIG!

• Responsible for ensuring the high availability, reliability, and performance of our Azure-based AI cloud platform
• Implement proactive monitoring, outage detection, and incident response to minimize downtime and operational risk
• Support disaster recovery and business continuity processes to safeguard critical AI workloads
• Oversee cybersecurity operations, including vulnerability management, audits, and compliance with security standards for AIDA’s AI platform
• Collaborate closely with MLOps, LLMOps, and engineering teams to integrate automation, observability, and security best practices into platform operations

Make an Impact by:

• Responsible for availability monitoring, outage detection, and performance optimization of our Azure AI cloud platform
• Manage incident response, root cause analysis, and implement disaster recovery strategies to ensure business continuity
• Oversee cybersecurity operations including vulnerability management, threat detection, and access control enforcement
• Support security audits, compliance reporting, and ensure alignment with Singtel policies, regulatory frameworks and industry best practices
• Collaborate with other developer teams to integrate monitoring, automation, and security best practices into AI/ML workflows
• Drive continuous improvement in platform operations through automation, observability, and operational excellence initiatives

Skills for Success:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 4-6 years of experience in cloud administration and/or operations
• Deep expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, Application Insights
• Strong background in incident management, SRE practices, and disaster recovery design
• Hands‑on experience with cloud security operations: IAM, SIEM/SOAR, vulnerability management, firewalls, endpoint detection
• Proficiency in infrastructure‑as‑code (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python)
• Familiarity with AI/ML infrastructure (AKS, GPU VMs, data pipelines, model hosting) and their operational demands
• Knowledge of security compliance frameworks (ISO 27001, CIS, NIST)
• Excellent problem‑solving, communication, and leadership skills, especially in high‑pressure incident scenarios
• Forward thinking ability to identify possible failure scenarios and formulate effective response plans

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!