Senior Account Manager

PERSOL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an experienced senior account manager to drive client relationships and growth in a fast-paced, results-driven environment. You will collaborate with internal teams to deliver value, manage client expectations, and influence decision-making across organizational levels.

The role requires 5+ years in account management in agency or MNC settings, with strong Excel/PowerPoint and analytics skills for customer experience and digital transformation initiatives.

Qualifications

• Bachelor's degree in marketing or related field.
• Minimum 5+ years in account management in an agency or MNC.
• Experience in B2B industry with CRM and loyalty program expertise.
• Background in marketing operations, communications, and analytics.
• Proficient in Excel, PowerPoint, and project management.
• Familiar with Power BI and Tableau for analytics.
• Strong communications, negotiation, and presentation skills.
• Understanding of customer experience and digital transformation needs.
• Excellent organizational skills and multitasking ability.
• Proficient in managing client expectations and handling issues proactively.

Responsibilities

• Provide leadership and support throughout strategy, concept, and execution phases.
• Partner with internal teams to deliver value and enhance client engagement.
• Identify opportunities for account growth by understanding client objectives.
• Communicate, present, and influence effectively at all levels.
• Build credibility and trust to influence purchasing decisions.
• Deliver client-focused solutions meeting customer needs.
• Present insights, recommendations, and viewpoints effectively.
• Assist with account profitability through financial management.
• Foster collaboration to encourage idea sharing across teams.
• Embrace challenges and objections as opportunities for engagement and value delivery.

Skills

Account management

Client relationship building

Strategic collaboration

Communication skills

Negotiation

Presentation skills

Analytical thinking

Multitasking

Education

Bachelor's Degree in Marketing or related field

Tools

CRM

Loyalty programs

Excel

PowerPoint

Power BI

Tableau

Project management

Job description

Brief Summary:

Dynamic role focused on fostering clientrelationships and account growth through strategic collaboration and effectivesolutions. Ideal for candidates who excel in a fast-paced, results-drivenenvironment.

Responsibilities:

• Provide leadership and support throughout strategy, concept, andexecution phases.
• Partner with internal teams to deliver value and enhance clientengagement.
• Identify opportunities for account growth through understandingclient objectives.
• Communicate, present, and influence effectively at allorganizational levels.
• Build credibility and trust, influencing client purchasingdecisions.
• Deliver client-focused solutions that meet customer needs.
• Present insights, recommendations, and viewpoints effectively.
• Assist with account profitability through financial management.
• Foster collaboration to encourage idea sharing across teams.
• Embrace challenges and objections as opportunities for engagementand value delivery.

Requirements:

• Bachelor's Degree in Marketing or a related field.
• Minimum of 5+ years of experience in account management in anagency or MNC setting.
• Experience in B2B industry, along with CRM and loyalty programexpertise.
• Background in marketing operations, communications, and analytics.
• Proficient in Excel, PowerPoint, and project management.
• Familiarity with data analytics tools such as Power BI and Tableauis preferred.
• Strong communications, negotiation, and presentation skills.
• Deep understanding of customer experience and digitaltransformation needs.
• Excellent organizational skills, attention to detail, and abilityto multitask.
• Proficient in managing client expectations and addressing potentialissues proactively.

By sending us your personal data and curriculum vitae (CV),you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") andits local and overseas subsidiaries and affiliates to collect, use and discloseyour personal data to prospective employers/companies based in any country forpurposes of evaluating suitability for employment, conducting referencechecks, administering employment related services, complying with Government’shealth advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence ("AI") andmachine learning technologies to support our recruitment and placementservices, including screening resumes, assessing qualifications and experience,and identifying skills and job matches. Where permitted by applicable law,wemay also use such personal data to develop, train, test, improve and/orfine-tune AI and machine learning technologies that support our recruitment andbusiness operations.

For more information on how we collect, use, disclose andprotect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use ofyour personal data for AI-enabled recruitment activities and AI developmentactivities, please email us at [e-mail].