Semiconductor Customer Engineer

GNA ENGINEERING PTE. LTD.; Singapore; Presencial; SGD 39.000 - 61.000; Jornada completa

Descripción de la vacante

GNA Engineering Pte. Ltd. in Singapore is seeking a Field Service Engineer / Customer Engineer to support senior engineers at customer sites, performing installation, maintenance, and troubleshooting of electrical, vacuum, mechanical, plasma, hydraulic, and gas delivery systems.

You will communicate with customers on activity status and safety, and assist upgrades and preventive maintenance. This role requires basic electrical/mechanical schematics literacy, hands-on fault diagnosis, and travel

Formación

• Associate degree or equivalent field service training.
• 1–2 years in field service, customer support, equipment maintenance, or related technical role.
• Ability to read electrical and mechanical schematics.

Responsabilidades

• Support Senior Field Service Engineers with installation, maintenance, troubleshooting, and equipment upgrades at customer sites.
• Utilize digital analytics and diagnostic tools to identify and resolve equipment issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas delivery systems.
• Communicate with customers regarding service activities and equipment status.
• Carry out additional assigned operational and technical duties.

Conocimientos

Schematic literacy

Troubleshooting

Pneumatics

Hydraulics

Electronics

Vacuum technology

Thermodynamics

Hand tools

MS Office

Educación

Associate degree / trade certification

Herramientas

Digital multimeters

Descripción del empleo

Field Service Engineer / Customer Engineer – Role Summary
Key Responsibilities

• Support Senior Field Service Engineers (Customer Engineers) with installation, maintenance, troubleshooting, and equipment upgrades at customer sites.
• Utilize digital analytics and diagnostic tools to identify and resolve equipment issues.
• Perform preventive and corrective maintenance on:Electrical systemsVacuum systemsMechanical systemsPlasma systemsHydraulic systemsGas delivery systems
• Communicate and coordinate directly with customers regarding service activities and equipment status.
• Carry out additional assigned operational and technical duties.

Minimum Qualifications

• Associate degree, military technical training, trade certification, or equivalent field service experience.
• 1–2 years of experience in field service, customer support, equipment maintenance, or a related technical role.
• Ability to read and understand electrical and mechanical schematics.
• Basic troubleshooting and diagnostic experience.
• Fundamental knowledge of:PneumaticsHydraulicsElectronicsVacuum technologyThermodynamics
• Familiarity with hand tools and test equipment such as digital multimeters.
• Good written and verbal communication skills.
• Basic proficiency in Microsoft Excel, Word, and PowerPoint.
• Valid driver's license and ability to obtain a passport if travel is required.
• Ability to comply with customer site safety, environmental, and health requirements.

Preferred Qualifications

• 1–2 years of experience in field service support or a related technical field.

Physical & Work Environment Requirements

• Frequent walking and standing for extended periods.
• Ability to work in confined spaces and perform physical tasks such as bending, kneeling, squatting, twisting, reaching, and climbing ladders or stairs.
• Ability to work at heights and lift up to 35 lbs (16 kg).
• Capability to distinguish colors for electrical and equipment work.
• Comfortable working around electrical systems and in noisy environments.
• Regular use of hand tools and power tools.
• Work is primarily conducted in a semiconductor cleanroom environment requiring:CoverallsHoodsBootiesSafety glassesGlovesRespiratorsChemical apronsFace shields