SEA & SG Order Fulfillment Expert

Hispanic Alliance for Career Enhancement; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A global logistics solutions provider in Singapore is looking for a Customer Service Officer who will manage end-to-end order fulfillment processes across Singapore and SEA markets. The role involves liaising closely with customers and business partners, ensuring effective responses to inquiries, and maintaining compliance with regulations. Candidates should have at least two years of experience in logistics or supply chain, strong problem-solving skills, and proficiency in SAP. This position offers opportunities for continuous improvement and stakeholder management.

Qualifications

• At least 2 years of experience in logistics, order fulfillment, and supply chain.
• Proficiency in English; knowledge of additional languages preferred.
• Ability to work independently in a dynamic, fast-paced environment.

Responsibilities

• Manage end-to-end order fulfillment processes in Singapore & SEA markets.
• Build strong relationships with customers and internal teams.
• Ensure compliance with customs regulations and proper documentation.

Skills

Order Processing

Customer Relationship Management

Problem Solving

Logistics Management

Communication

Education

Diploma in Business, Logistics, Supply Chain

Tools

SAP OTC

Microsoft Office

Power BI

Job description

A global logistics solutions provider in Singapore is looking for a Customer Service Officer who will manage end-to-end order fulfillment processes across Singapore and SEA markets. The role involves liaising closely with customers and business partners, ensuring effective responses to inquiries, and maintaining compliance with regulations. Candidates should have at least two years of experience in logistics or supply chain, strong problem-solving skills, and proficiency in SAP. This position offers opportunities for continuous improvement and stakeholder management.