SEA Operations Director — Transformation & Digital

Dentsu

Singapore

On-site

SGD 180,000 - 280,000

Full time

8 days ago

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Job summary

Dentsu is seeking a SEA Operations Director to drive transformation across Singapore and Southeast Asia. You will lead cross-functional programs spanning finance, HR, IT, procurement, and media operations, embedding new governance and ways of working.

The role requires a track record of multi-market programs and a strong commercial orientation. You will partner with senior leaders to deliver AI enablement, ERP upgrades, and continuous improvement, while fostering an inclusive, high-performance

Qualifications

12+ years of experience in transformation leadership, preferably within shared services, media, or consulting environments.
Proven track record of leading multi-country transformation programs with measurable impact.
Strong understanding of finance, HR, IT, and operational processes in agency or SSC settings.
Exceptional stakeholder management and communication skills across cultures and seniority levels.
Experience with AI products, emerging technology landscape, ERP systems, process reengineering, and digital enablement.
PMP, Lean Six Sigma, or similar certifications are a plus.
Fluent in English is a must

Responsibilities

Lead cross-functional programs that integrate finance, HR, IT, procurement, and media operations across SEA markets.
Oversee strategies for technology integrations, AI enablement and automation to improve processes and cost efficiency.
Identify inefficiencies and redesign core operational workflows to harmonize and standardize SEA processes.
Oversee large-scale transformation programs with milestones, budgets, and KPIs; drive change management and adoption of new systems.