Scent Systems Operations Specialist (On-site)

Engel's Sense; Singapore; On-site; SGD 31,000 - 33,000; Full time

Job summary

Engel's Sense, a Singapore-based scenting solutions provider, seeks an Operations Executive to install, service, and maintain scent diffusion systems on-site, with light fragrance oil production tasks. You will manage service visits, coordinate schedules, and engage with clients to ensure quality and safety across hotels, malls, offices, and wellness facilities.

The role requires hands-on, service-oriented individuals with comfort in technical servicing, production support, and working at

Qualifications

• Prior experience in technical servicing or fragrance/scenting industry is an advantage.
• Strong troubleshooting skills are required.
• Physically fit and comfortable working at heights.
• Valid Class 3 driving licence preferred, with willingness to travel between client sites.
• Able to work independently and as part of a team in a fast-paced environment.
• Basic spoken English and ability to liaise with site contractors and clients.

Responsibilities

• Install and commission scent diffusion systems at client premises, ensuring functionality and aesthetic integration.
• Service, maintain, and troubleshoot machines across hotels, malls, offices, and wellness facilities.
• Replace scent refills and calibrate diffusion output for optimal performance.
• Lead and supervise junior technicians when required.
• Ensure adherence to site safety rules and risk assessments.
• Support fragrance oil production tasks including blending, bottling and labeling.
• Coordinate service appointments and update internal tracking systems.
• Interact with clients on-site and provide basic user training when needed.
• Report feedback to operations and product development teams.
• Support warehouse operations including packing or dispatch prep.

Skills

Technical servicing

Troubleshooting

Driving licence

English (basic)

Independent worker

Team supervision

Job description

Engel's Sense, a Singapore-based scenting solutions provider, seeks an Operations Executive to install, service, and maintain scent diffusion systems on-site, with light fragrance oil production tasks. You will manage service visits, coordinate schedules, and engage with clients to ensure quality and safety across hotels, malls, offices, and wellness facilities.

The role requires hands-on, service-oriented individuals with comfort in technical servicing, production support, and working at