Salon Manager: Lead Team, Elevate Service & Ops

XIAO WANG PTE. LTD.; Singapore; In loco; SGD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

XIAO WANG PTE. LTD. is seeking a capable salon supervisor to oversee daily operations, lead hairstylists and receptionists, and ensure a welcoming environment. You will manage staff schedules, assign tasks, and uphold service quality across the team.

The role focuses on delivering excellent client experiences, mentoring new staff, and maintaining health and presentation standards within the salon. Strong leadership and communication are essential.

Mansioni

• Lead and supervise hairstylists, receptionists, and other staff to ensure effective performance of their duties
• Create and manage work schedules to optimize staff availability and salon operations
• Assign tasks to team members to maintain smooth workflow and service quality
• Monitor employee performance and provide feedback to support professional growth and service consistency
• Participate in hiring, training, and mentoring new staff to uphold salon standards
• Greet clients warmly and handle inquiries to enhance customer experience
• Resolve client complaints professionally to maintain satisfaction and loyalty
• Maintain a clean, hygienic, and welcoming salon environment to meet health and presentation standards

Conoscenze

Staff leadership

Customer service

Scheduling

Communication

Descrizione del lavoro

XIAO WANG PTE. LTD. is seeking a capable salon supervisor to oversee daily operations, lead hairstylists and receptionists, and ensure a welcoming environment. You will manage staff schedules, assign tasks, and uphold service quality across the team.

The role focuses on delivering excellent client experiences, mentoring new staff, and maintaining health and presentation standards within the salon. Strong leadership and communication are essential.