Salon Growth & Operations Manager

CUT AND STYLE PTE. LTD.; Singapore; Sur place; SGD 45 000 - 78 000; Plein temps

Résumé du poste

CUT AND STYLE PTE. LTD. is seeking a dynamic salon leader to manage a team of hairstylists, beauticians and therapists. You will provide expert consultations, drive exceptional service, and steer daily operations to deliver outstanding client experiences.

You will lead by example, monitor performance and sales, promote salon packages and retail products, and collaborate with the Managing Director to grow the business while upholding hygiene and quality standards.

Qualifications

• Experience leading a salon or service team.
• Ability to meet monthly sales targets.
• Strong client consultation and service standards.

Responsabilités

• Lead hands-on threading, haircuts, facials, and color to meet client needs.
• Supervise hairstylists, beauticians, and therapists to maintain team effectiveness.
• Drive monthly sales targets and business growth for the salon outlet.
• Oversee daily operations for smooth, efficient workflow.
• Provide professional consultations on hairstyles, treatments, and products.
• Handle inquiries and complaints professionally to maintain client relations.
• Motivate staff and foster a positive work environment.
• Monitor sales, performance, retention, and rebooking rates.
• Promote salon packages and retail products to increase revenue.
• Maintain inventory, stock usage, and ordering requirements.
• Ensure hygiene and sanitation across all stations.
• Coordinate admin, accounts, and HR support functions when required.
• Prepare and monitor operational reports and sales performance.
• Collaborate with the Managing Director to improve salon operations, profitability, service quality, and overall business growth.

Connaissances

Team leadership

Sales targets

Customer consultation

Customer service

Staff supervision

Operations management

Description du poste

CUT AND STYLE PTE. LTD. is seeking a dynamic salon leader to manage a team of hairstylists, beauticians and therapists. You will provide expert consultations, drive exceptional service, and steer daily operations to deliver outstanding client experiences.

You will lead by example, monitor performance and sales, promote salon packages and retail products, and collaborate with the Managing Director to grow the business while upholding hygiene and quality standards.