Salesforce Developer/ Architect

Tech Aalto Pte ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Tech Aalto Pte Ltd in Singapore is seeking a skilled Salesforce Developer to design, develop, and maintain scalable Salesforce solutions for a Case Management Platform. You will work closely with Solution Architects, Product Managers, BAs, QA, and UX Designers in an Agile delivery environment.

Responsibilities include integrating with external systems using REST/SOAP and MuleSoft, developing Apex, LWC, Flows, and Omnistudio where applicable, and contributing to deployment across environments

Qualifications

• 3+ years of Salesforce development and administration.
• Salesforce certifications such as Platform Developer I and Administrator.
• Strong hands-on experience in Apex, Lightning Web Components, and Salesforce Flows.
• Experience with Service Cloud and, ideally, Experience Cloud.
• Familiarity with integration patterns and external system integrations.

Responsibilities

• Design, develop, and maintain Salesforce solutions for the Case Management Platform.
• Configure Salesforce capabilities including Public Sector Service Cloud; may include Experience Cloud.
• Develop integrations between Salesforce and external systems using REST/SOAP APIs and MuleSoft.
• Participate in sprint ceremonies, including backlog grooming and deployment activities.
• Create and maintain technical documentation and ensure quality through testing and adherence to standards.

Skills

Apex

Lightning Web Components

SOQL/SOSL

REST/SOAP APIs

MuleSoft

CI/CD

Agile

Problem solving

Communication

Education

Degree in Computer Science/IT/Engineering

Tools

JIRA

Confluence

Git/GitLab

Job description

What the role is

We are seeking a skilled Salesforce Developer to support the development and delivery of a Case Management Platform.

This role is responsible for designing, developing, and maintaining Salesforce solutions that are scalable, secure, and aligned with business requirements. You will work closely with Solution Architects, Product Managers, Business Analysts, QA teams, and UX Designers in an Agile delivery environment.

What you will be working on

• Design, develop, and customise Salesforce solutions using:
  • o Apex
  • o Lightning Web Components (LWC)
  • o Flows
  • o Custom Objects
  • o Validation Rules
  • o Omnistudio components (where applicable)
  • o Action Plan
  • o Document Generation
• Configure and implement Salesforce platform capabilities, primarily on Public Sector Solution, Service Cloud, with potential exposure to Experience Cloud and other platform features
• Develop integrations between Salesforce and external systems using REST/SOAP APIs and MuleSoft integration services
• Participate in sprint activities including backlog grooming, sprint planning, development, testing, and deployment
• Develop solutions based on user stories, acceptance criteria, UX designs, and technical specifications documented in JIRA and Confluence
• Collaborate with Solution Architects/Tech Lead and Business Analysts/Technical Product Manager to translate business requirements into technical implementations
• Perform unit testing, support system integration testing, and resolve defects to ensure quality deliverables
• Troubleshoot and resolve issues across Salesforce environments while ensuring platform stability and minimal downtime
• Support deployment activities across development, SIT, UAT, staging, and production environments
• Follow established development standards, GitLab version control practices, and CI/CD deployment processes
• Create and maintain technical documentation, including technical designs, deployment procedures, and operational playbooks
• Continuously improve application performance, maintainability, and user experience through adherence to Salesforce best practices

What we are looking for

• Degree in Computer Science, Information Technology, Engineering, or related discipline
• At least 3 years of experience in Salesforce development and administration
• Salesforce certifications such as:
  • o Salesforce Certified Platform Developer I
  • o Salesforce Administrator
• Strong hands-on experience in:
  • o Apex
  • o SOQL/SOSL
  • o Lightning Web Components (LWC)
  • o Salesforce Flows and automation tools
• Strong understanding of Salesforce platform capabilities, particularly:
  • o Service Cloud
  • o Experience Cloud
• Experience working with:
  • o REST/SOAP APIs
  • o Salesforce integration patterns
  • o External system integrations
• Good understanding of:
  • o Salesforce data modelling
  • o Security model (roles, profiles, permission sets, public group...)
  • o Validation rules and automation capabilities
• Familiarity with Agile delivery methodologies and tools such as JIRA and Confluence
• Experience with version control systems such as Git/GitLab
• Familiarity with CI/CD pipelines and DevOps practices for Salesforce deployments
• Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively
• Good communication and collaboration skills, with the ability to work effectively in cross-functional teams

Preferred / Good to Have:

• Experience with Omnistudio or Salesforce Public Sector Solutions
• Experience integrating with MuleSoft or middleware platforms
• Exposure to enterprise case management systems or large-scale digital transformation projects
• Experience with AI-related Salesforce capabilities such as Agentforce
• Salesforce Certified Platform Developer II
• Strong sense of ownership, teamwork, and continuous learning mindset