Salesforce Business Analyst

Accenture Southeast Asia; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Accenture Southeast Asia is seeking a Business Analyst to independently become a subject matter expert and contribute to team discussions. You will gather and refine business needs, analyze processes, and deliver solutions aligned to business goals.

The role requires a Diploma and at least 3 years in Agile projects, plus Salesforce knowledge and relevant certifications. Bonus points for hands-on Salesforce configuration and strong stakeholder communication.

Qualifications

• Diploma holder with at least 3 years' experience as Business Analyst or equivalent in Agile projects.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.

Responsibilities

• Develop and implement business solutions by leveraging industry, function, and business expertise.
• Deliver functional and application designs that align with organizational goals.
• Ensure that solutions accurately represent both current and future business requirements.
• Collaborate with stakeholders to gather and refine business needs.
• Analyze and document business processes to support solution development.

Tools

Salesforce

Job description

THE WORK:

Discover the opportunity to contribute meaningfully and grow your expertise. You will perform independently and become a subject matter expert while actively participating and contributing in team discussions. Your involvement will help provide thoughtful solutions to work-related challenges. This role embraces the essence of Requirements Analysis, inviting you to engage with enthusiasm and dedication. Join us and be part of a journey where your insights truly matter.

• Develop and implement business solutions by leveraging industry, function, and business expertise.
• Deliver functional and application designs that align with organizational goals.
• Ensure that solutions accurately represent both current and future business requirements.
• Collaborate with stakeholders to gather and refine business needs.
• Analyze and document business processes to support solution development.

HERE'S WHAT YOU WILL NEED:

• The Business Analyst shall have at least a Diploma, with at least three (3) years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• The Business Analyst shall be a Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• The Business Analyst shall be a Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).

BONUS POINTS IF YOU HAVE:

• Beginner proficiency in Salesforce Configuration.
• Intermediate proficiency in process improvement.
• Intermediate proficiency in stakeholder communication.
• Beginner proficiency in data analysis.
• Intermediate proficiency in solution evaluation.