Sales Support Coordinator

KWE-KINTETSU WORLD EXPRESS (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an individual to manage EDI billing disputes and support tender management processes. The ideal candidate will have experience in the Freight Forwarding Industry and possess strong communication skills. Responsibilities include troubleshooting billing issues and collaborating with sales teams for bid submissions. This role requires multitasking and the ability to work under pressure.

Qualifications

• Experience in Freight Forwarding Industry and Freight Bill Audit and Payment (FAP).
• Ability to cope independently and in a team environment.
• Candidate must maintain a growth mindset and optimistic attitude.

Responsibilities

• Manage disputed invoices for customers on EDI billing.
• Troubleshoot root cause and resolve disputes in a timely manner.
• Work closely with sales team to support the preparation and submission of tenders.

Skills

Effective communication and interpersonal skills

Meticulous and self-reliant

Ability to multi-task and work under pressure

Tools

Microsoft Office (Excel, Outlook, Word)

Job description

Job Description

EDI Troubleshooting

• Manage disputed invoices for customers on EDI billing
• Troubleshoot root cause and resolve disputes in a timely manner
• Communicate and work with local and overseas stakeholders for resolutions

Tender Management

• Work closely with sales team to support the preparation and submission of tenders from customers
• Analyze bidding requirements and coordinate with multiple stakeholders / countries to gather competitive offers for bid submission
• Monitor and ensure bid submission timelines are strictly adhered to
• Record, maintain, and update all bid submissions
• Any other duties as assigned by the Management

Job Requirements

• Effective communication and interpersonal skills
• Candidate maintaining a growth mindset and optimistic attitude
• Meticulous, self-reliant and sense of urgency
• Experience in Freight Forwarding Industry and Freight Bill Audit and Payment (FAP)
• Ability to cope independently and in a team environment
• Knowledge of Microsoft Office (Excel, Outlook, Word)
• Ability to multi-task and work under pressure