Sales Support Coordinator

JK Technology; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

JK Technology is seeking a proactive Sales Operations Assistant in Singapore to support and manage daily sales activities. You will handle quotations and administer purchase orders, delivery orders, sales orders and invoices, ensuring accuracy and timely processing.

You will respond to a high volume of calls and emails to resolve customer issues, build strong relationships with customers and internal teams, and collaborate with Finance, Procurement, Logistics and Marketing to keep processes

Qualifications

• Diploma in Business or related field.
• 1–2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Proficient in Microsoft Office and Excel.

Responsibilities

• Support and manage daily sales operations.
• Handle quotations and manage POs, DOs, SOs, and invoices.
• Respond to high volume of inquiries via calls and emails to resolve issues.
• Collaborate with Finance, Procurement, Logistics, and Marketing to streamline processes.
• Assist in preparing and submitting tenders-related reports.
• Attend vendor product training to stay updated on latest technology.

Skills

Customer relationship management

Communication skills

Team collaboration

Education

Diploma in Business

Tools

Microsoft Office

Excel

Job description

Responsibilities

• Support and manage daily sales operations.
• Handle quotation, and knowledgeable in purchase orders, delivery orders, sales orders & invoices.
• Respond to high volume of inquiries through calls & emails to provide solutions to customer issues.
• Connect with existing key customer contacts if needed.
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing to facilitate smooth processes.
• Assist in preparation & submission of relevant reports and documents for tenders.
• Attend regular online/offline product training sessions arranged by vendors to keep to date to latest technology.

Requirements

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel.